In reply to a post by lee111s:

If there's no spare pairs then escalating will be useless. They'll not install a new bundle of cables.

They did for me - I have my own bundle

I still believe it is a noise issue, attenuations look fine for distance.

Was the cap applied after the engineer clocked 80/20 at the cabinet? Or was it existing before the visit. I find it quite confusing as to how this could be so.

They applied the cap after, well during the visit.
At the moment its sat below the min figure BT said, so its being escalated hopefully.

The engineer and I were suggesting just running 300m of new cable up the road

As I understand it - from a BT Tech, is that they can test using a specific log-on and any banding will not be applied. At the time we were investigating an odd issue where an 80/20 line was being capped at 80/10 however as soon as he used his logon it went to 80/20 then returning to the normal logon dropped it to 80/10 again!

Ta.

So basically they are testing the wiring/connections within the AIO, or between FTTC and PCP, depending on which type it is.

Edited by RobertoS (Wed 01-Feb-17 21:45:12)