I'm guessing the loss of network connectivity symbol.

Ah. Could be. I didn't spot that.

I get the same symbol on the occasions where my router gets upset and although it retains sync and PPP, as can be demonstrated through other connected kit, it refuses to pass that through to my computer. A reboot of the computer fixes it.

Edited by RobertoS (Thu 02-Feb-17 14:06:18)

Indeed.

Some router stats from the OP including up time would be helpful.

Can't give stats because I use a router then a seperate modem which is locked.

Dropping out every hour or so for 5 mins now.

BT seem to have finished wiring up the new houses and this is now the result.

http://www.speedtest.net/result/6023772881.png

Should be getting 48 down and 12 up according to BT line checker.

http://www.thinkbroadband.com/speedtest/results.html...

Edited by deleted (Sat 04-Feb-17 03:47:21)

Without sync speeds, throughput tests are pretty useless.

So internet went down again earlier and stayed down this time.

I logged into the router and hit reboot, rather than wait for it I just hit X on the browser window.

10 seconds later the internet worked again.

Wondering if this is just the router (which is only working as a router)???

so do you have an address for the new houses or are the been sold / lived in as thet will tell how trhey have been connected

You need to know if the modem is losing sync. If it's not, then it's likely to be a router fault.

I still think this request is outstanding...

In reply to a post by Icaras:

Rather than uploading a screen grab to imgur why don't you just go to the pole and take a picture on your phone and upload than to imgur instead! Might help.

Posting speedtest results is a similar level of usefulness - it might tell you there's a problem, but it does nothing to identify what the cause is.

In reply to a post by WWWombat:

I still think this request is outstanding...

In reply to a post by Icaras:

Rather than uploading a screen grab to imgur why don't you just go to the pole and take a picture on your phone and upload them to imgur instead! Might help.

Posting speedtest results is a similar level of usefulness - it might tell you there's a problem, but it does nothing to identify what the cause is.

I'm thinking there's got to be a reason he's not giving us actual pictures. We could answer the majority of the questions if he'd just do it.