Jump ship...

It may be worth using this form, and explaining what's happened so far.

https://www.formwize.com/run/survey3.cfm?idx=505d040...

If that doesn't give a satisfactory answer, and another ISP doesn't work then try emailing the CEO of BT.

Have you asked any of your neighbours to see if they have Fibre broadband?

Yeah I have fired off an email from that form and I also found one for Digital Scotland and sent one there.

I'm not sure about neighbours, most are businesses, but I will check around if I can.

I have discovered that half the street is Cab2 and my half is (Supposedly) Cab5, I can even see the split where the cables start going in different directions. There is a small box on my wall which has a multi core I'd imagine as its a chunky cable, then it serves my house, the shop below and the one opposite (narrow road so it is just house to house at roof level).

Edit: btw thanks everyone for the help

Edited by Dw2k (Sun 05-Feb-17 21:21:43)

Ok, So I have gone with AAISP and today BTOR arrived and again despite the checkers saying Available they weren't able to provide service. They said all the pairs go direct to Exchange and not to a cabinet.

BTOR said they will report back to ISP and they will contact me with a way forward.

Destined not to have Fibre ;(