In reply to a post by dadhailz:

Thanks for that. I guess that my optimism is getting ahead of itself then ! The AIO box has only just been installed, and although the power and copper cables have been connected, I dont think that they have linked in the fibre yet. We were first connected to Fibre two years ago, but since then I have watched the speed steadily drop from 28 Mbs down to its current glorious best of 8 Mbs.as more and more people have been connected. Our current cabinet is about 1km away - and is now full. I am hoping that the new AIO will provide the answer - but I guess that all I can do is wait patiently and it looks like it will be well into 2017 if we have the same sort of timing as you)

That sounds similar to us, long line length of around 1600m but we were able to sync at around 20/4 originally. After a few weeks, someone else got connected and our line dropped down to 18/2 before eventually settling at 16/1.5.

If you use the Openreach checker, does it show you as connected to the new cabinet, if so what stage are you at? Ours eventually got to accepting orders once the work was completed, but we then had to wait for the live to live migration for complete which was another few months.

Our BDUK team actually said that the migration process is supposed to take two weeks, although it appears that in reality it can take quite a lot longer.

Our line was also out for 48 hours and so I had to get our ISP (Uno) to get an OR engineer back out. Once the line returned, Uno pushed them for an answer and BT have supposedly denied all knowledge of it or any cabinet migration work.

Edited by Toonshorty (Wed 07-Dec-16 15:04:10)

We are still early on in the process I fear. I am still shown (postcode and Line number) as being linked to the current Cabinet, so no change there. Did I understand you that BT were taking new orders against the AIO once it had gone live, , but took their time to migrate existing customers over? Surely not ( but on the other hand ...........)

Suspect BDUK team got confused, a normal migration has a 10 day minimum working day delay these days due to rules, custom things like this that are a network rearrangement don't use that rule set

no one can take orders unil the live to live has been done as they have to be movedl frsit before the cab can be then opened up

Yep, just to clarify - although the Openreach checker said the cabinet was accepting orders, nobody was actually able to order a new service and the BT DSL checker was showing ADSL only.

A week or two before the live to live migration, this updated to show WBC FTTC as available for our phone number, and strangely still shows 13-Dec-2016 for our address.

This is just a progress report on our migration to the local AIO box. I am posting it, just in the hope that other people might find it helpful and relevant. All the way through the process I have been trying to find out timings for what might happen next - with limited success, so let me add to the pool of knowledge !

The main physical engineering for the new box was in early Dec 2016. The trenches were dug, the box sited, and a couple of days later, the local power company came and laid their cables. About a week later, and new man turned up, and laid the actual fibre into the ducts, which he said he had to join to a connection point about 1km away. He was done in about a day. Then nothing happened until the week of Christmas, when a contractor showed up and spent 4 days connecting the cabling in the AIO to the wiring in nearest inspection pit about 10 yards away. He said it was normally a two man two day job, but his mate was ill. (this was for about 80 houses, he told me). Then in the second week of January,, yet another contractor showed up, who told me he was just finalising everything before it was passed over to BT. He left, having changed the lock to a silver one. and there was a very faint hum when I pressed my ear to the box.

About the end of January, our entry on the BT DSL checker started to change.. Firstly, our telephone number showed that were were served by the new Cabinet, (which was a change). Also, though, the reference to Fibre went completely, and our number only showed ADSL available. . Then two days later, VDSL showed up on the DSL checker again ... but in a strange way. Enquiring against my telephone number showed the potential of 80mbps up and 20 mbps down (which should be about right, since the cab is less than 100 m away). HOWEVER, when I use the same DSL checker for my address, it shows VDSL - but the speeds quoted are different, and were what it was showing from the old cabinet.

At the end of January, our local Superfast team twittered to say that the cabinet had gone live, but I think that they were getting ahead of things. We are now halfway through February, and there has been no speed changes to my Infinity (or any neighbour who has an existing VDSL connection as far as I know).

It seems like there is another stage yet to come - at least, I really hope there is !! I'm not sure whether to watch out for an Openreach van at the Cabinet, or whether it can be done remotely overnight. I'm also not sure whether they will re-set my profile, or whether the speed will build up over time as a result of the migration.

I will post any progress when it happens.

I believe what's next is called a "live to live" migration, whereby Openreach switch you over, to have your VDSL served from the new cabinet. I could be wrong but this can take some time, as Openreach need to agree it with all ISP's when it will be done, so it can all be done in one swoop.

I may be wrong, in which case someone will be along to correct me soon

Edited by deleted (Tue 14-Feb-17 00:02:18)

that is correct and that has to be done first before the cab can be opened

I wouldn't have hoped it would be too difficult a discussion with the ISPs. "anyone object to us increasing the speed in this area and stopping your customers moaning !!!!".

Will the final live to live need to be a visit to the cab and a profile reset, then ?

It's not just that, it will require ISP's to contact make changes with their backhaul supplier as the routing will change.

The connectivity from the new cabinet may go to a different L2S in the exchange, or indeed a totally difference exchange/head end all together. It all depends how the network in the area is set out.