Sky have no active control of DLM beyond which of three DLM profiles are given to a line when ordering.

They are repeating something that is more line with the old ADSL2+ system, and it was never clear if Sky LLU had a 10 day system of its own.

In reply to a post by MrSaffron:

Sky have no active control of DLM beyond which of three DLM profiles are given to a line when ordering.

They are repeating something that is more line with the old ADSL2+ system, and it was never clear if Sky LLU had a 10 day system of its own.

Ok hopefully that will be a good thing but why is my line capping itself to 40meg as if nothing has changed accept with just one speed test. I have now done over 12 and no others have gone over 37meg which is my normal 40meg result.

Sky running an 'ip profile' system of their own?

In reply to a post by MrSaffron:

Sky running an 'ip profile' system of their own?

Sky are annoying. I am synced higher but it has def locked me with a 40meg profile or something. Sync has not changed and latest result.

Latest test

I assume you have done a cold reboot of the router. In the past with Sky when I've switch to a faster package the throughput didn't change until the router was rebooted.

In reply to a post by simon194:

I assume you have done a cold reboot of the router. In the past with Sky when I've switch to a faster package the throughput didn't change until the router was rebooted.

Thanks, i haven't. isn't it normally better to let it reconnect after mid day for fastest speed?

In reply to a post by simon194:

I assume you have done a cold reboot of the router. In the past with Sky when I've switch to a faster package the throughput didn't change until the router was rebooted.

Done. I'll see if it has made a difference to speed.

New sync.

Modem Status Connected
Traffic Type:PTM
Line Rate - Upstream (Kbps):10165
Line Rate - Downstream (Kbps):46211

Edit: Nope still artificially capped somehow

still the same

Edited by deleted (Wed 15-Feb-17 10:23:23)

Yes, that's correct. Or when the downstream SNR margin is at its highest.

(Edit - I see things have moved on since I started this reply. Upstream sync has picked up but downstream fallen. Leave it alone for now ).

Very odd, and annoying for you.

As MrSaffron says, there is no direct DLM control by Sky on FTTC, but it is possible they are running some sort of IP Profile system of their own. At one point, maybe even these days, people going on ADSLx with them would be started at exactly 4Mbps then ramped up in two or three steps over the next few days. (On their LLU ADSLx they do have direct DLM control as it is completely their system. On FTTC the only DLM is Openreach's).

Those speed tests do look like a solid cap but lower than I would expect even for 40Mbps. Keep an eye on the sync speeds - have you checked it hasn't reverted to 40000?

I'm not sure whether you should do the re-sync I suggested, or perhaps wait the ten days, or a power cycle of the router as has also been suggested. Maybe do that in broad daylight on Saturday, leaving the router turned off for maybe 30 minutes when you do.

Edited by RobertoS (Wed 15-Feb-17 10:32:16)

I power cycled the router to get the 2nd new sync and it stayed the same. I guess i may have to phone Sky again if this cap there end does not go. The speed results i am getting are about exactly the same as i had with 39999kbit sync.