In reply to a post by dadhailz:

Then two days later, VDSL showed up on the DSL checker again ... but in a strange way. Enquiring against my telephone number showed the potential of 80mbps up and 20 mbps down (which should be about right, since the cab is less than 100 m away). HOWEVER, when I use the same DSL checker for my address, it shows VDSL - but the speeds quoted are different, and were what it was showing from the old cabinet.

I would have expected to be the other way around, full address to show the new estimate from AIO, phone number to show existing estimate from old cab. Thats the way it works when a cab is full, number shows as available if you already have FTTC, address shows waiting list.

Hurray! Now moved over. Goodbye 13/1 Hello 80/20

An Openreach engineer turned up, disconnected 15 lines from original cabinet and then reconnected them in new cabinet. I managed to chat with him and he knocked on my door after to double check all was working, which was considerate.

There was no comms from either goesussex or from BT or any other ISP. The BT wholesale ADSL Checker was a bit of a mess for a while with some people being shown old speeds or wrong cabinet number and it took two weeks to be sorted.

In summary, you don't need to get involved in the process but clearly the BT Wholesale Checker Database isn't designed to support infill migration.

BT Infinity 2
Data Rate 20mbps 80mbps
Max Data 28.4mbps 95.7mbps
Noise Margin 15.3/9.6
Line Attenuation 7.1

A long wait, but worth it now .

Enjoy!

(And don't mess until the second day after connection. If you feel the need to mess at all, which with those speeds isn't likely at the moment. So if it was connected today, Monday is the day).

In reply to a post by RobertoS:

A long wait, but worth it now .

Enjoy!

(And don't mess until the second day after connection. If you feel the need to mess at all, which with those speeds isn't likely at the moment. So if it was connected today, Monday is the day).

RobertoS, left well alone as all seems good! Obviously delighted with the throughput, everything working well. Real world .... on ThinkbroadBand and Ookla speed tests getting c. 74.5 / 18.4, is that the kind of speed I should expect given my stats ........ not that I'm worried about getting to 76 ..... just curious ....?!

Wired or wireless? For accurate speed tests you need to be wired to the router. Your absolute maximum on BT is a fraction over 77Mbps. The advertised 76Mbps refers to the connection speed not the throughput, and IIRC has to achieved by at least 10% of the people on that product.

That 10% necessity is why BT do not sell Infinity on lines with an estimate below 15Mbps. It cuts out all the slower ones from the calculation of the average. They can only buy "Faster broadband with fibre", which I think they has been renamed, but is exactly the same technology/Openreach product.

I'm not sure what is happening, so if anyone understands the situation, I would be grateful for any wisdom. We are due to get a Fibre upgrade, through a new AIO cabinet for our estate. According to our local Superfast team, the new cabinet that I should be connected to (Cab 20 at Tutbury) went live on 24th January. After a couple of weeks, all the Databases (Post code, address and telephone number) came in line - and show me connected to Cab 20 with a estimate of 80mbs down 20 mbs up. The trouble is that in reality, absolutely nothing has happened, and we have exactly the same speeds as from the old cabinet (Cab 4 with 9 mbs down 1 up!). Superfast were told that there must be a fault, and I needed to get BT to get Openreach to look into it. The engineer who came said that although the new AIO Cab was wired up fine, there were no working connections in it.

Everything is pointing (as has been suggested here) that there still needs to be a "live to live" migration, but it is 10 weeks since the cabinet went "live" and the Openreach engineer who came wasn't able to find out any details about when ( or even, if) a migration was planned.

Is this delay, and apparent confusion, normal for a migration to an infill AIO box? And is there any way of finding out a real project date?

dadhailz

I assume that you are already on FTTC from the old cab? if so the live to live transfer will need to take place AFTER all the ISPs have agreed the transfer and date ( as mentioned higher up the thread).

It can take some months for all the ISPs to get agreement and some may need to buy new connections at the headend adding to the delay.

If you are not on FTTC you need to place an order to migrate.

Thanks Kitcat,

To confirm, I am already on Fibre, but with horrible performance because of a long cable run from the existing Cabinet. The new AIO should fix that, as it is only a few metres away from my home.

I knew that the ISPs had to co-ordinate for the migration, but I guess that I wasnt expecting it to take several months. Tha'ts really upsetting from a customer's point of view - The investment is made, and Openreach have had a workable "live" cabinet for the last three months or so. But, as you explain it, they cant migrate any customers until every one of the ISPs agree a date.

So the service to all the customers on that box has to stay in limbo until the very last ISP agrees - and since there's only 80 houses for the box, then the slowcoach ISP might only have one or two customers who are holding everyone else back.

Surely that cant be right !

In reply to a post by dadhailz:

Thanks Kitcat,

To confirm, I am already on Fibre, but with horrible performance because of a long cable run from the existing Cabinet. The new AIO should fix that, as it is only a few metres away from my home.

I knew that the ISPs had to co-ordinate for the migration, but I guess that I wasnt expecting it to take several months. Tha'ts really upsetting from a customer's point of view - The investment is made, and Openreach have had a workable "live" cabinet for the last three months or so. But, as you explain it, they cant migrate any customers until every one of the ISPs agree a date.

So the service to all the customers on that box has to stay in limbo until the very last ISP agrees - and since there's only 80 houses for the box, then the slowcoach ISP might only have one or two customers who are holding everyone else back.

Surely that cant be right !

It is.

dadhailz

As Lee111 says "It is"

I would hate to suggest that some ISPs may tarry a little if they only have 1/2 customers but it may well be true! They would just say that it was a lower priority than where they have many.

It may also give them further arguments about how inefficient OR is without acknowledging the part some ISPs play in the log jam and some ISPs like to play that game as OR are an easy target and can obscure the faults of the ISPs through the mud that sticks.

OR have faults but the environment they have to work in magnifies these significantly and they get all the blame.