Who'd have thought.

Edited by deleted (Wed 15-Feb-17 22:27:25)

can understand the op pulling out of a bt visit as it seems the oddity is random and if the engineer arrived on friday and can't see or find a fault on the line is will be passed as no fault found, it may take up to 10 visits to finally see the fault when it becomes very noticeable on their JDSU unit.

Exactly. But, seriously guys please stop the attacking, I really hate it and am getting sick of it. I'm only sharing my thoughts and reporting what's going on with my line, I don't want this, I just want to enjoy my experience on this forum. I've already had to leave for a while a short time ago because of this and I'm close to doing it again. So, please stop, it would be greatly appreciated.

It seems that several members on here have issues with me and their posts are sometimes childish and disrespectful. I have Aspergers, I don't use this as an excuse but it does have an impact on the way I try and describe things and the way it affects my rationality.

Thanks for understanding.

Edited by deleted (Wed 15-Feb-17 22:38:05)

In reply to a post by WilliamGrimsley:

Well, the issue hasn't reappeared and there's no noise on the line, so I'm going to cancel the Openreach engineer visit.

Shame. I'm not sure I'd be cancelling an appointment because an unpredictable intermittent fault proved itself to be ... well, unpredictable and intermittent. But if the audible noise had been ever-present for a few days, and has suddenly gone again, perhaps that a natural choice.

How was the "BT chat" person persuaded to book an engineer in the first place? Did they just believe you about the noise? Or run some tests on the line?

If the latter did they send you a copy of the results?

If so, can we see it?

Not sure how it's a shame really. I was at risk of being charged £130 because there was little noise on the phone. Yes, they just believed me. They ran a test but didn't send any results.

As you say the noise has gone and they have told you they may charge £130 if no fault found then cancelling may be the best bet.

The reason people are a little confused is that your posts suggest you would rather see a serious fault develop than get one fixed. When you ask if the stats you have are an issue and people advised they weren't then you carried on seeming to expect a different answer. We are all generally posting to help people - but if you ignore all the advice that people provide and argue against it then people will start getting wound up. It isn't personal but it does make us feel like we are wasting our time when all we are looking to do is provide the best advice we can based on the information provided.

I think he means its a shame that your voice fault has gone as its often much easier to demonstrate a voice fault than a broadband one. If you have a broadband fault that also manifests itself as a voice fault (like you may have) then fixing the voice fault often resolves the broadband fault.

Ok, thanks guys. I'm sorry if I messed any of you around, that wasn't my intention.

A DLM resync has increased the downstream SNR margin to 4 dB, hardly surprising after recent issues.

Edited by deleted (Thu 16-Feb-17 12:25:23)

Confusing line conditions right now, lots of retransmissions but varying in intensity throughout the day.