In reply to a post by lee111s:

If the previous owner has FTTP then there'll be a fibre for you. I don't think it's like FTTC where they got and remove he fibre from the manifold or the splitter once someone cancels service.

I agree, but BT could just send out a FTTH Engineer to remove that fibre from the DP and install a new home to that now available fibre in the DP.

In most cases I cannot see that happening due to the costs of the engineers that originally installed that fibre, so it would make sense to either say its not available and wait for it to be upgraded with another manifold for a further 12 homes.

If there are enough homes on that phone pole that are unable to get FTTP that also want it, then the OP needs to get them to pester their ISP or fill in the form >> here << and for section 8 select "Why is there a delay in providing my fibre broadband?" it has to be that option or else you will get fobbed off with excuses.

It can take anything up to 10 working days for a reply back from BT Openreach.

Paul

Did you get this resolved. I am having a similar issue where all houses in the same postcode connect to the same cabinet which is FTTP enabled but only my house cannot get FTTP. Looking for any pointers on how to get FTTP installed.

Still haven't got any further, the only response I got out of BT is the usual "it is part of our nationwide rollout of fibre"

Have since been talking with our neighbours, and next door (no 8 who can order FTTP) had the service installed a couple of months ago, but they didn't agree with how it was installed so asked for BT to remove their equipment.

Since then, the fibre cable has been disconnected from their house and is currently coiled up and taped to the telephone pole - could this be the reason as to why I am unable to order? Is there any way in which I could ask BT if they could disconnect, thereby freeing up a node for me to then arrange to be installed at my premises?

If you can email me [email protected] will the look at what checkers say for the address (if you have phone over a copper line that number too), and pester the right bit of Openreach to see what can be done.

Thanks for your reply. The issue I am having is no capacity at the exchange and they have no idea when extra capacity will added. This is bad news as there is a go ahead for 1500+ house development next to us and should be ready in 2 or so years. I keep checking the availability online though in hope!

I find it unlikely that the issues is exchange capacity.

More likely DP, or splitter node capacity.

Further to my prior message, BT have been out today and the coiled up cable has now gone, but instead some more equipment has been installed about halfway up the telegraph pole:

https://ibb.co/mLBO1Q

What could this be? It looks like one of the wires leads to the multiport, but that was already there:

https://ibb.co/fVHwMQ

(apologies for the quality, it is getting dark now and have enhanced them on my PC as much as possible - will try to get some better ones another day without the neighbours wondering what I am up to!)

Thanks

In reply to a post by Rushmere2012:

Further to my prior message, BT have been out today and the coiled up cable has now gone, but instead some more equipment has been installed about halfway up the telegraph pole:

https://ibb.co/mLBO1Q

What could this be?

I would be interested to see any other high resolution images of that hardware, for it looks as if there is the "Laser" warning symbol near to its top.

Top picture looks like a Corning multipoint for connecterised fibre.

Second picture looks like some kind of node or splitter for the fibre. Seen some of these on poles but not sure what the difference is between this black cased object and the green pole mounted splitters.

At a guess, the first picture shows a DP node and the second the connecterised 'dp' node.