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Standard User deleted
(deleted) Wed 22-Mar-17 17:21:14
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Re: Cabinet information query


[re: thebigdolphin1] [link to this post]
 
Still not available to order, but just to confirm the fans are definitely now active. Humming away...
Standard User thebigdolphin1
(member) Wed 22-Mar-17 17:23:20
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Re: Cabinet information query


[re: deleted] [link to this post]
 
Thanks for the update. Hopefully it'll be live between now and Friday - that seems to be the typical period shown with other people's cabinets on these forums.

TalkTalk - ADSL2+ - 3.5Mbps down - 0.6Mbps up
Standard User deleted
(deleted) Thu 23-Mar-17 10:48:29
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Re: Cabinet information query


[re: thebigdolphin1] [link to this post]
 
Finally activated!


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Standard User thebigdolphin1
(member) Thu 23-Mar-17 10:50:38
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Re: Cabinet information query


[re: deleted] [link to this post]
 
YES! Thanks for letting me know, for some reason my automated checker hasn't informed me yet. Now I've gotta hope for some decent speeds.

TalkTalk - ADSL2+ - 3.5Mbps down - 0.6Mbps up
Standard User thebigdolphin1
(member) Wed 05-Apr-17 12:35:51
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Re: Cabinet information query


[re: deleted] [link to this post]
 
Have you been connected to the fibre service yet? My activation day was yesterday, my original ADSL service was disconnected and my router is unable to connect to any kind of broadband service.

I've contacted my ISP but they've said I could be weeks without internet access if it's a complex one-off fault with my line.

I'm trying to find out if this an issue with every fibre line on the cabinet, or a personal line issue. Hopefully it's not my distance that's preventing a VDSL sync.

Thanks

TalkTalk - ADSL2+ - 3.5Mbps down - 0.6Mbps up
Standard User deleted
(deleted) Wed 05-Apr-17 12:46:45
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Re: Cabinet information query


[re: thebigdolphin1] [link to this post]
 
Is the router VDSL compatible?
Standard User thebigdolphin1
(member) Wed 05-Apr-17 12:54:58
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Re: Cabinet information query


[re: deleted] [link to this post]
 
Yep, TalkTalk DSL-3782, and I've tried every possible step there could be to fix it but there seems to be no broadband signal. Hopefully the engineer just forgot to link my line up at the cabinet, but most issues like this that I find on the forums took a month with no internet access to resolve.

My neighbours internet has also been down the past week due to another unrelated fault (some issue on their property I believe) so I can't borrow their connection either.

TalkTalk - ADSL2+ - 3.5Mbps down - 0.6Mbps up

Edited by thebigdolphin1 (Wed 05-Apr-17 12:57:34)

Standard User deleted
(deleted) Wed 05-Apr-17 13:02:27
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Re: Cabinet information query


[re: thebigdolphin1] [link to this post]
 
Thanks for confirming. Does the telephone line work?
Standard User thebigdolphin1
(member) Wed 05-Apr-17 13:05:52
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Re: Cabinet information query


[re: deleted] [link to this post]
 
Yep, dial tone, calling, everything with the phone works correctly with no audible noise issues.

Also to confirm, I've tried multiple cables and filters, tried resetting the router, tried turning it off for an hour, tried forcing ADSL/VDSL in the modem settings.

TalkTalk - ADSL2+ - 3.5Mbps down - 0.6Mbps up
Standard User deleted
(deleted) Wed 05-Apr-17 13:09:34
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Re: Cabinet information query


[re: thebigdolphin1] [link to this post]
 
Hmm, it sounds like your line is active but the broadband side hasn't. Report a broadband fault to TalkTalk ASAP. It should only be a quick fix at the cabinet.

Edited by deleted (Wed 05-Apr-17 13:10:33)

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