Well having stayed in all day today and nothing apart from the now very regular resyncs happening on my line, I decided to get in touch with BT CS via online chat (as landline currently unusable due to noise).

Apparently, after speaking to Openreach, the 'work stack' was so full they couldn't look at my issue today.

The line is now so bad that the Internet is practically unusable, with pages timing out most of the time and BT TV so pixelated it's pointless trying to watch something.

Engineer now re-booked for Monday between 13:00 and 18:00. BT CS will call back after that to make sure the issue is resolved and to chat to me about reimbursement apparently!

Oh dear ....

worked myself today, was as quiet as you like round this way.

I think you should come and visit St David's and come to Tenby on your way there You'd probably sort this issue out in 2 mins!!

Edited by WelshWArrior (Sat 01-Apr-17 21:22:25)

It takes longer than that to fuel up on tea and Newton figs. Then two minutes afterwards for the job.

Hahahaha

Sadly it was my dear old Pa who lived in St.Davids, and he passed away in January. So won't be that way any time soon.

Good luck with your appointment, I hope you get a decent multi skilled engineer.

Sorry to hear about that.

Yeah hopefully I get an engineer who is both skilled and not on his way home at 17.45 and not in the mood!

I'll report be I once he's been.

Just had my 16th (I think - I'm losing count!) resync of the day

On top of that - just noticed that my line now seems to be banded as it connects at the same each time now - 55,000Kbps down and no more!

Will a DLM reset (assuming the engineer dues one Monday) remedy that?

Edited by WelshWArrior (Sat 01-Apr-17 23:23:03)

In reply to a post by WelshWArrior:

Engineer re-booked.
Apparently, according to CS person I spoke to via chat, Engineer won't need to visit house

The booking for to-day says Engineer will not need to visit your premises so how the heck can the or engineer run his/her line test from within your premises (Master Socket) sounds like a load of bull from your ISP

Yep, a DLM reset will sort that out.

It should be about the last thing the engineer does before a 5 minute close test on the sync.

Brill - that's what I was hoping - cheers

I'll post back here tomorrow after Engineer has been.