BEAUCHIEF CAB 18

Would anyone be able to shine a light on the progress of this cabinet. It has been in the build stage for what feels like an eternity, each time I check the delivery date I get a 6 monthly date that shifts forward when it has breached, currently, Apr17-Dec17.

Miserable ADSL speeds here and virgin refuse to cable up our 'long' driveway.

Work was actually stopped until recently on this one. Should progress within the timescales you have been quoted

Thanks for this, do you know why the work has stopped? Is it just from observation?

I just got an answer from BT on this (I am also awaiting Infinity...) which implies we will be able to order higher speed services in 'about 2 months'., and sheds some light upon the ongoing delays. See below...

AGENT: i've discuss it with Openreach and the fibre is available in the area but there is no capacity available in the exchange due to which you won't be be able to place the order. You can https://www.homeandwork.openreach.co.uk/when-can-i-g... visit this link to check.
ME: Can I check I understand what you're saying?
ME: The exchange is fibre connected.
ME: Is cabinet 18 Fibre enabled?
ME: The exchange itself has insufficient capacity - can you confirm?
AGENT: Yes, it's enabled but the capacity is full that's the reason you won't be able to order it now and the openreach is working on it to make a new exchange in the area.
ME: Is there a plan to increase the Exchange capacity?
AGENT: Yes, they are working upon it and the work will going to complete in next 2 months.
ME: Sorry, our messages are crossing. So I might expect to see availability in about 2 months?
AGENT: Yes. You can get in touch with us after 2 months.

Edited by deleted (Mon 14-Aug-17 11:43:11)

New exchanges are very rare, capacity expansions at the cabinet level are the common thing...

Am seeing an increasing number of people call the green street cabinets the exchange

Hi, I did try to clarify. The transcription is lifted from the BT chat screen. But you may well be right.

Strange response from BT considering the cabinet isnt complete.something got lost in translation possibly

I was wondering if you had an update on this. It seems very unlikely they would be building an Exchange but the new cabinet has been there for nearly a year awaiting connection so it�s very puzzling.

Hi, what do you mean by the cabinet isn�t complete. It is clearly standing there, is it just not wired up and connected?

Have just checked today. It has moved back to 'Exploring Solutions' I give up!