Oh look, http://www.ispreview.co.uk/index.php/2017/07/virgin-...
Not enough demand to warrant the roll out. Who'd have thought.
This is my take on the two sides and the issues I have had with both companies.
Virgin Media
As some of you already know I am not a fan of Virgin Media due to they blatantly lied to me every month for several months stating they will be installing their network down my road and side roads.
After several months of being lied to I phoned to speak to their manager and then theirs and so on until I couldn't go any further.
It was there I was told that they couldn't rollout to my area due to it being a conservation area.
I asked when this was discovered and I was told several months ago, this really annoyed me a lot so I told them if this was so then why was I promised it will be down my road in the next month or two every month for several months.
I got absolutely no apology what so ever.
I did also ask if they have any plans to resolve this issue, they said not for the next 20 years and laughed.
I thought that was rather rude.
I did phone them the other week just checking the status or our area, I was told there is nothing planed for the foreseeable future.
I asked what about your FTTP due to that wouldn't require a cabinet to be installed down our road, they repeated there is nothing planed for the foreseeable future, but she did say sorry.
Also Virgin Media has over subscribed in the areas around me with their speeds dropping very low.
BT
I have also had loads of issues with BT over the years too which I won't go into, but at least BT held their hands up and apologized and also gave out a nice compo which was also nice of them.
This was mostly to-do with my Infinity 4 install which was resolved late last year.
So both companies have their Good and Bad sides.
And before anyone says it, I am not a fanboy of BT or Virgin Media, I just went with the one that got the job done.
I still have the odd few issues with my connection with BT which we are working on currently.
Paul