I live in a house, not flat or apartment.

In reply to a post by Rastus:

So what?

What can they do which is so terrible? They can't lock you up or fine you, or cut your bits off!

If they're going to terminate your contract, I'd say the sooner the better!

I wouldn't be so sure. Cerberus could perhaps cover such a scenario by inserting a clause in their contract to adslmax such as

In the event of contract termination by either party during the minimum term, then the customer is liable for the remaining monthly service costs up until the minimum term is completed, if applicable

Point taken, so worth adslmax checking the contract for such a clause. If it doesn't exist though, nothing to worry about.

They have commented on the ISP review story

"Just to clarify the AUP, as Mark suggested, this is not intended to curb legitimate usage or limit downloads. We are just looking to avoid illegal or excessive use of the service that could impact on other users. We recognise that an ultrafast service is going to predominantly appeal to more demanding users and we are pleased to be able to deliver a best-in-class service for these users, at a cost effective price"

I doubt 750Gb would be deemed as excessive.

Updated:

Cerberus have rang me back saying if my usage allowance are more than 750GB they can't go ahead with the order and suggest me to find other isp's that's will do more than 750GB for FTTP.

Oh well, back to FluidOne now. Still awaiting for their quote and see if there is AUP or FUP on it as well.

Edited by adslmax (Tue 08-Aug-17 12:37:43)

One done people will learn than bandwidth while cheaper than in the past is still not free.

Mrsaffron, I just wish isp to stop advert UNLIMITED because unlimited mean it uncapped never mind the AUP policy about usage allowance or get a warning letter.

I'm 99% sure there's no FUP on Fluidone - which is reflected in their monthly service charges for FTTPoD.

they might be falling foul of ASA guidelines, a unlimited product which has a hidden limit.

Unlimited with AUP is acceptable based on ASA/CAP rules.

Totally Unlimited with AUP is not acceptable.

Those are the rules, so feel free to express anger but given the rules believe you are just shouting and no one is listening.