The published price list liked to above shows the current line rental for 330/30 as £1,188.00 pa ex. vat so clearly at £75 pm (£900 pa) they weren't even covering the rental costs so sounds like someone made a mistake in their pricing?

As usual, when an ISP makes a mistake, rather than being honest, they blame Openreach.

I think what has happened is that they assumed the monthly rental would be the same as FTTP and didn't realise that Openreach charge more for FTTPoD to recoup more of the installation costs.

I agree, they should have just admitted they made a mistake with the pricing rather than blaming Openreach.

At £150 a month it definitely makes FTTPoD more realistic but there is the risk that they will cap or throttle usage as mentioned above if they deem your use to be unacceptable.

As Andy said, they don't seem like a decent outfit, regardless of the price.

Cerberus manager have emailed me to apology to me saying my 1st quote from them are incorrect and now adjusted to put it right because of openreach told them to updated the new pricing list as following:

Cerberus FTTP ON DEMAND - 36 month contract (for home office) 330/30 uncapped subject to AUP annual rental £1188.00

then £190 a month (36 month)

Activation fee and installation charge with variable charges Band F £6000

All quote are excluding VAT

But...they haven't updated on their website still pricing at £87.50 exc vat.

I would steer clear away from these cowboy cerberus.

Edited by adslmax (Thu 10-Aug-17 12:33:06)

The Cerberus website shows the FTTP prices not FTTPoD prices which are more - OpenReach haven't changed the FFTPoD prices - it seems someone at Cerberus has been quoting using the FTTP prices instead of FTTPoD.

No excuse really. They should have been more professional way. Not mess around.

Agreed it's not exactly professional but I think they are experiencing teething issues with offering FTTPoD and linking into OpenReach's systems for pricing.

Anyway they told me that I should expect my quote next week.

I'll let you all know if I go through with my order and what their pricing is.

One other thing. They mentioned to me that FTTPoD can be 1 Mbps slower than normal FTTP due to some extra connections with the way Openreach get the cable to your house. So they said I should expect 329/29 instead of 330/30.

Have any of you heard of that before? I'm not too fussed about 1 Mbps but could this effect things in the future (changing ISPs or new technologies) with FTTPoD not being 100% identical to FTTP?

Edited by deleted (Thu 10-Aug-17 14:39:55)

That last bit sounds like utter rubbish.

With FTTP, the "sync" speed can be anything they want it to be.

ROFL

Wonder where they get this all from.