Looking at your ADSL estimations from the DSL checker I'd say you haven't been switched over to FTTC yet.

That could be a possibility, I guess. It was only supposed to be installed today, but the line was already live early in the morning, so I assumed it was done already. Maybe it's remnants of the old ADSL that the previous owner may have had?

In reply to a post by BatBoy:

Oh, that will be a wireless connection then which has it's own issues. Can you do a wired speedtest?

Will do later tonight, when I do the thinkbroadband test.

In reply to a post by MrSaffron:

so a question now is what what telephone wiring do you have in the home and how is the modem connected and where, and what else is connected to the phone line and do they all have microfilters attached.

That's a good question. I think it's pretty old wires.

There are a total of 3 sockets in the house. one (dining room) is a split one, the others are non-split with the old T logo (one in the hall way, one in the master bedroom)...

I assumed (though without definitive proof) that the hallway one was the master socket, and that's where I installed the router and phone (with microfilter). There is nothing else connected anywhere.

Edited by deleted (Fri 11-Aug-17 11:34:53)

In reply to a post by mercury202:

In reply to a post by MrSaffron:

so a question now is what what telephone wiring do you have in the home and how is the modem connected and where, and what else is connected to the phone line and do they all have microfilters attached.

That's a good question. I think it's pretty old wires.

There are a total of 3 sockets in the house. one (dining room) is a split one, the others are non-split with the old T logo (one in the hall way, one in the master bedroom)...

I assumed (though without definitive proof) that the hallway one was the master socket, and that's where I installed the router and phone (with microfilter). There is nothing else connected anywhere.

The split one should be the master socket, so in the dining room. You can possibly check to see where the wire comes into the house.

In reply to a post by MrSaffron:

Can you run the speed test at http://www.thinkbroadband.com/speedtest
Some testers have been known to give oddly high results, so the one we run records a lot more information, just post the Results Link at the end.

OK, here it is: https://www.thinkbroadband.com/speedtest/15024810753...

A few notes:

- This is a much more reasonable Upload speed
- Taken on a wired ethernet connection
- I think I misunderstood the wiring. I found a box like this http://www.kitz.co.uk/adsl/images/phone/bt_connector... on my windowsill, so I'm guessing that's in lieu of a master socket? I'm still not sure how the wiring is done, and or which socket would give the best connection.

However, I'm guessing that just using a different socket should not make this type of difference, anyway, should it?

One last note: My modem has apparantly connected in ADSL2+ mode. I have now spoken to Utility Warehouse, and apparantly, when they "install" Ultra Broadband, they first need to install ADSL2+, and over the course of the day that should be upgraded to fibre. This can supposedly take until midnight, so I have to wait until tomorrow until I can complain.

It won't switch over to FTTC today, nor over the weekend I doubt.

Will be Monday before an engineer will visit the cabinet to swap the line over.

I would have thought the OP's description of a BT80 on the windowsill is most likely where it comes in.

If that's just one cable in and one out, then the first one it reaches ought to be the master.

Identifying that is sadly no simple task. After coming out of the thing on the windowsill the cable sadly disappears under the skirting and I can't be certain which one is first. I asked the previous owner, but he didn't know either...

Unless someone has a better suggestion (would be great if someone does) I will try to take measurements on speed and quality on all three sockets once the FTTC switch is done, and then just use the one which gives the best results.

Edited by deleted (Mon 14-Aug-17 11:50:47)

Sadly UW have said, it won't be switched until the 17th. ("All part of us providing you good service!" Ridiculous ...)