In reply to a post by Snake:

otherwise I am normally around 1TB.

If you haven't already, I strongly recommend asking Cerberus if your normal monthly usage of ~ 1TB doesn't fall foul of their AUP - preferably get confirmation via email in case they kick up a stink later. As Max says they have told some potential customers that their AUP is 750gb monthly (just like they told many people that their monthly rental for FTTPoD is £90) so better to be sure than sorry...

Edited by deleted (Wed 06-Sep-17 19:46:48)

I did ask them and they did say 4Tb isn't a lot.

I don't have it writing, however if I was told later about the 750GB. I have in writing stating clearly there is no 750GB limit, I would have a very strong case for breach of contract and misleading me into a sale.

Have Fluidone stated what their AUP usage is? It would be good to have a comparison.

At the end of the day I think nothing will happen, I'll get a great service pay a good price and move on. In a few months provide an update and next minute otherwise will jump on Cerberus.

In reply to a post by Snake:

I did ask them and they did say 4Tb isn't a lot.

Fair do's

In reply to a post by Snake:

Have Fluidone stated what their AUP usage is? It would be good to have a comparison.

According to my account manager at Fluidone my FTTPoD service is "truly unlimited" which I would expect for a package costing £300 pm. However I try "not to be a dick" as Adrian Kennard (Director of AAISP) so eloquently puts it LOL

http://www.revk.uk/2017/09/dont-be-dick.html

The line, "try not.to be a dick" hits the nail on the head. I think that's what people need to realise. All of these connections go onto some shared infrastructure and so there has to be some common sense.

I would have gone with Fluidone, but I didn't for two reasons.

1. I have to use their £800 router - I prefer my Pfsense Xeon-d based mini server (10GBE)
2. I didn't want to stretch to £300 a month.

The install cost are more or less the same. So I pulled the trigger let's see how it all goes. I'm hoping they break the record with my installation, in terms of quick they get it competed.

If it was baby_frogmella to decide which one to go for? Fluidone £300+ a month or Cerberus £150+ a month as I do think baby_frogmella will go for fluidone instead because it more professional business than cerberus.

But I be very surprise if your with cerberus has gone pass 36 months with £150 a month with no warning letter about usage then fair enough, you put a brave decision to go for cerberus because of cheaper monthly payment with AUP policy on it with the usage excess with a small businesss.

In reply to a post by adslmax:

So, once u hitting 750GB data every month, a warning letter might sent to u!

FTTPoD is a business product. The excessive limit for a business will be far beyond that of a consumer product.

Well at first cerberus was telling us FTTPoD was pricing at £87 per month, AUP policy of 750GB and now they saying removing 750GB and put up pricing FTTPoD £150 a month.

That's NOT a business professional at all. Fluidone remain the same everything what they say on the website!

So, I got a feeling Cerberus later on might say 'Oh we have to change AUP policy of 1000GB per month or put the price at £250 per month'.

I don't trust Cerberus at all.

No one is asking you to trust or buy anything from Cerberus. I thank you for your concern, but now that I am going ahead with the order, I can provide factual information as it stands today.

I think when baby_frogmella was ordering his install Cerberus didn't offer the product. However everyone has to make their own decisions.

I'll obviously let the forum know if I get a letter and also what my monthly usage is. However I am not expecting to get anything and intact being positive about Cerberus as a competitor to Fluidone.

It's better we have more ISP's then just one.

This has tears written all over it in my opinion.

I will be surprised if they proceed with your order or don't come up with "Openreach has increased prices", but let's see.