Ok, it your money & your own decision at the end. I do hope Cerberus going to stick with their promise of wording to you. More likely after sales, they don't wanna to know, just after money and you will stuck with 3 years no get out of jail.

In reply to a post by AndyHCZ:

This has tears written all over it in my opinion.

I will be surprised if they proceed with your order or don't come up with "Openreach has increased prices", but let's see.

£165/month. If they haven't unbundled the exchange there is no way they're going to be able to charge that.

If they have unbundled the exchange maybe, if they deliver it as wires only with nothing special?

They're kidding themselves if they claim 4 TB a month isn't much. That's still a lot of data even by business standards.

If Openreach increase their prices I can cancel the order. If the prices increase after the contract has started, it would be a standard 30 days notice and I would be able to leave. So I cannot see the second happening.

I am not sure why you think this has tears all over it? I don't understand the hate against Cerberus.

Several people spoke to them and decided against it. I am taking the plunge, if anything goes wrong, it will be my decision. I am not quite sure what your expecting me to say...

"some random people on a forum told me x, based on y comments and so I should listen to them" its a risk I know but anything new would be a risk.

The fact is cheaper is better at least if things go pear shape I can exit, even if I have to pay out the fees, its still less then Fluidone.

I am assuming if all is well in 6 months time all these people will come on the forum and be like hey we were wrong?

Agreed, 4TB is a lot and I was in a middle of migrating from Dropbox to Google Drive. However Zen didn't blink. They have the same AUP as Cerberus in terms of being vague around exceeding. I think its just depends on your overall average.


But I don't agree 4TB is a lot for a business. I am on the Zen business package - maybe that's why they didn't say anything.

In regards to how they are doing the costing. I don't have the details of the commercials and to be honest why should I care? If the install happens, I have FTTP, if it doesn't I haven't lost anything.

If later they say whoops our fault we made a mistake with the price, I can leave, again nothing to lose and just pay install fee and move to any normal FTTP offering.

I am protected against loss of payment, as I am using my credit card.

No company is going to come here and tell you what commercial agreements they have in place.

Honestly it sounds like a little bit of jealousy to me.

Hehe, nothing to be jealous about. I will be paying £165+VAT. I am currently paying £75 to Zen. Both are business products and so well above the normal residential rates.

If you want/need it, then you have to be willing to pay for it. I just wasn't willing to go to £300+vat a month.

In reply to a post by tomse43:

Honestly it sounds like a little bit of jealousy to me.

None from here. Nearly purchased it myself before they jacked the prices up but no way I'm going to pay that much for broadband. I still could, but other home upgrades will take precedence.

Virgin Media just built to my area and once it's made live I'll be on 'Voom 3' anyway, and I know the road map for speed increases so I'm all good

In reply to a post by Snake:

Hehe, nothing to be jealous about. I will be paying £165+VAT. I am currently paying £75 to Zen. Both are business products and so well above the normal residential rates.

If you want/need it, then you have to be willing to pay for it. I just wasn't willing to go to £300+vat a month.

That's right. Just seems some others are trying to pick every little problem with it which is unfair.

In reply to a post by Snake:

If later they say whoops our fault we made a mistake with the price, I can leave, again nothing to lose and just pay install fee and move to any normal FTTP offering.

I'm expecting that to come before you get to the installation.

Is there anything in the contract that they can terminate before then?

In reply to a post by Snake:

No company is going to come here and tell you what commercial agreements they have in place.

I think you're missing the fact that this is a heavily regulated industry with transparent pricing.

Re: bandwidth costs, do you happen to know why BT Wholesale charge more than their smaller competitors? For example the smaller well known niche ISPs such as those below only offer unlimited (or high) usage on their non-BT Wholesale backhaul services without eye watering prices...this clearly suggests that BT bandwidth costs more:

Uno/Xilo: TalkTalk LLU & Vodafone LLU
Pulse8: TalkTalk LLU
AAISP: TalkTalk LLU
IDNet: Zen LLU
Zen: Zen LLU
Spectrum Internet (incl FTTPoD services): Spectrum LLU

The only reason I can think of is that Ofcom won't allow BT Wholesale to undercut their rivals despite being the biggest carrier in the country.