I agree with you Snake.
I have also order a FTToD line through Cerberus via my business.
So far they have been nothing but professional, friendly and appear to be very well organised. I'm not worried about their AUP as it's there to protect them legally from misuse and abuse.
One thing that is strange is that they never allowed me to pay on credit card. I paid on debit card to have some chargeback protection if they fail to deliver which I don't think they will.
I am now waiting for my survey. My biggest worry is actually now with Openreach and that they will find some excuse why they can't run the line to my house because of the conservation area I live in.
I'm in band E so my install costs are high.
I'll update you all along with Snake on my experience.
The reason I didn't go with FlluidOne who seem very professional too was purely based on price. I didn't see the justification for paying nearly double a month over 36 months and also then being forced to use an overly spec'ed router for my needs for an extra £800.
I want the cheapest option to get a fibre line installed so that I can then switch to normal FTTP and not get ripped off.
AS mentioned above I'm not concerned about being able to download TB's.
Edited by deleted (Fri 08-Sep-17 18:50:25)