Specifics are the key here...
' 'blindly' order a 'fibre' service from any ISP' this will only work if the provider is retailing the GEA-FTTP service.
Even if you order from BT Consumer the price should be in the
£26.99 to £31.99 for the entry level Infinity 1 product (up to 52 Mbps)
https://www.thinkbroadband.com/isps/bt/packages/unli...
Package due to update this morning, but offers vary usually within that range and claiming reward softens it.
After 12 months the price jumps but trick is to migrate to someone like https://www.thinkbroadband.com/isps/zen/packages/fib... at £43.99/m or negotiate a rate reduction in return for another fixed term with BT. Plus in 12 months time it is likely more people will be retailing the FTTP version so might be more choice.
Thanks Andrew,
He will certainly want 'unlimited', and being a 'young person' doesn't need to worry about the voice side of things ! He had budgeted on 20-25 quid/m for broadband, so going 5-10 quid over won't be too much of a disaster, we'll help him with that. Yes, good point, 12-18 months on there should be more FTTP ISP choice to use a stick with BT, or migrate to.
Well, finally our lad exchanged contracts on Black Friday, and signed up of a FTTP service from BT on a Black Friday deal the following day.
He got the keys this weekend, and the activation was booked for today.
During sign up BT were reluctant to allow an 'Engineer Install' without payment, however
later in the process there was a question about the ONT box. 'Was it working, or was it damaged, or were
we uncertain ?. We clicked on 'Uncertain', and magically it turned into an FOC engineer install.
Good job too. The PON light has been lit for about a fortnight. I'd tried my own router on Port 1 with the generic BT log on. No connection. The supplied BT Hub was the same. The BT man arrived today, took one look at all the lights, and came to the same conclusion as me (thankfully) that it was an authentication problem.
He phoned whatever portal BT engineers phone, and after 15 mins on hold, spoke to someone. Read out
the ONT's serial number to them, and after a couple of mins all burst into life. (Except the phone line, that took another 6 hours, but hey !)
Anyway, glad we did opt for an engineer install, it would have been a nightmare trying to persuade CS that it wasn't a hard fault, and would have meant another day waiting in.