That's weird as it's the same database that's provided to BT Wholesale (and ISPs) for their availability checkers.

If you put in your address here http://www.dslchecker.bt.com/adsl/ADSLChecker.address does it show FTTP?

I believe the latest BT Wholesale checker even has planned FTTP and FTTP waiters now.

BT said the phone number and address match but doesn't know why it show fttp available on Openreach website. Gentleman from Openreach Twitter me say fttp is definitely available and told me to go back to BT.

After 5 minutes on the phone with BT business, the guy try to sell me something else.

No, when I put detail on the DSL checker, it only show ADSL is available.

So far Openreach website say yes, thinkbroadband say yes, samknow say yes. BT wholesale say no.

SamKnows only shows if there is FTTP at exchange level, not address level.

Could you PM me your postcode?

If it looks like a mismatch and providers are not playing ball, then the usual email me and will prod Openreach to push an update through from their end.

Changes don't always seem to propagate well.

Thanks Andrew. I think you have sent my details to Openreach last week. Finger cross it will get fixed soon.

DM

Just had reply from last weeks, and yes fixed in Openreach, so now prodding to get the BT Wholesale side fixed

Thanks a lot Andrew.

Thanks a lot Andrew. Just try to order on BT website but keep getting error saying cannot process order.
Call BT and get transfer to easy assist team it's done. Installation on 15 DEC.

One more thing I would like to ask is do we need to inform SKY when transferring ADSL to FTTP, the first BT sales woman I spoke to say no but the guy from the easy assist team say we have to inform SKY.