In reply to a post by jdigz7:

IDNet have informed me this morning that BT have applied Traffic Priority to my circuit..

I've told him i'll test during peak hours tonight then contact him tomorrow I'm thinking if its not gonna give me the steady latency and stable speed in peak hours ill be switching not impressed for the £52 a month that i'd have to deal with speed issues.

I'll look at AAISP if this is the case and be switching to them.

I'll be amazed if you don't get charged for the full 12 months if you want to leave and OR are saying the line is within limits.

Only time will tell but i won't be staying with them if its gonna be the 'accepted' service level they are gonna provide. and i don't plan on paying £52 for 12 months

In reply to a post by jaydub:

In reply to a post by jdigz7:

IDNet have informed me this morning that BT have applied Traffic Priority to my circuit..

I've told him i'll test during peak hours tonight then contact him tomorrow I'm thinking if its not gonna give me the steady latency and stable speed in peak hours ill be switching not impressed for the £52 a month that i'd have to deal with speed issues.

I'll look at AAISP if this is the case and be switching to them.

I'll be amazed if you don't get charged for the full 12 months if you want to leave and OR are saying the line is within limits.

In reply to a post by Ixel:

Sounds to me like you might be suffering the dreaded slow single threaded download speed / packet loss issue that some Zen users (including myself when I was using Zen) are or have been suffering with, which makes me wonder if you're on the Zen backhaul with IDNet? Not good though.

They should talk to Support. I raised the issue with them and they switched me back to BT. That cured my PC but my laptop just seems to have some weird network issue that means it can't do decent single threaded downloads anyway - although it's fine over the LAN.

The only issue I have is that my sync speed has dropped about 15%. Sadly Support say my connection is too good to bother raising it with OR :-/

I've been emailing with Aquiss & IDNet to day and they have both been very helpful.

Aquiss use Entanet who I've not heard of.. any one know of them ?
I need to decide which one to use. Any suggestions ?

Thanks

Interesting.

I have noticed things getting marginally worse over the past 2 months, fitting in with exactly the symptoms you are describing. I am on the standard IDNet package, but on the Zen backhaul. I also see slow downs in the evening and packet loss.

So, if I was going to point the finger, I would say this is an IDNet issue. Your elevated traffic priority add-on should improve things but, as you have said, AAISP never appear to suffer from issues like this, and certainly were solid when I was with them some years ago now. They would be the ISP I would jump to, if I were to jump.

Packet loss this evening with just about no connection on PC & tablet yet just for a very short period.
My Broadband Ping

Edited by deleted (Tue 28-Nov-17 20:43:36)

That spike looks like a modem re-sync.

Traffic priority has made no difference so it looks like i'll be off to another ISP.

In reply to a post by mixt:

Interesting.

I have noticed things getting marginally worse over the past 2 months, fitting in with exactly the symptoms you are describing. I am on the standard IDNet package, but on the Zen backhaul. I also see slow downs in the evening and packet loss.

So, if I was going to point the finger, I would say this is an IDNet issue. Your elevated traffic priority add-on should improve things but, as you have said, AAISP never appear to suffer from issues like this, and certainly were solid when I was with them some years ago now. They would be the ISP I would jump to, if I were to jump.

Looked at the modem while the connected was 'off' & the stats showed it was fine & up. I dod get the spkies every few days but still keep connection & only know by looking at the BQM though open to any & all suggestions.
Just took this:
https://www.thinkbroadband.com/_assets/speedtest/but...

Single thread not good at all.

CAT7 wired wireless off ~

Edited by deleted (Tue 28-Nov-17 21:07:31)

I've called IDNet and a chap called Ben is going to look into further into it i have no problem staying with IDNet if this can be fixed but not willing to just 'wait it out'