Attainable Net Data Rate: 28607 kbps 71864 kbps
Actual Aggregate Tx Power: 0.3 dBm 13.7 dBm

Line Attenuation(dB): 4.4 14.6 20.5 N/A N/A 7.4 17.1 26.3

Signal Attenuation(dB): 4.4 13.6 19.4 N/A N/A 9.0 16.9 26.2

SNR Margin(dB): 15.3 15.3 15.4 N/A N/A 6.3 6.3 6.3

TX Power(dBm): -14.3 -28.5 0.3 N/A N/A 10.8 7.9 6.9

i'd look at the big boys. These days there is no need to go to expensive small players with speed issues or resellers who take a cut to pass you off to small players with speed issues or big players who are cheaper direct.

In reply to a post by jdigz7:

I've called IDNet and a chap called Ben is going to look into further into it i have no problem staying with IDNet if this can be fixed but not willing to just 'wait it out'

Hope it goes well.

I was with Zen for over 9 years and initially they were exceptional. The last 1.5-2 years they were very average at best with constant problems, single thread issues, packet losses and throughput nightmares on a line that was completely satisfactory in their warped sense of reality. I have graphs and screenshots I will post later showing the dire connection on my ��perfectly operational line� supplied by Zen.......

Idnet as mentioned use Zen backhaul in those areas.

I am with Uno for one fibre line and this is the line I moved too when I left Zen.
The line conditions, speed, stability and shockingly remarkable service supplied by them is second to none in my opinion.

I highly recommend Uno as it just plainly works.

Well I'm going to give IDNet a ring in next few days as I honestly expected better & I am disappointed at this point. However giving anyone the time to sort an issue is the right way to do things - I frankly knew nothing about single thread until the last few weeks.

The speeds I'm getting at times are disappointing & not as good by 10 as the PlusNet reseller I was getting 4 months or so ago & over a year before that until the ISP moved from PlusNet - Stable without any disconnections bar when the Cab had a nervous breakdown. Keeping such things in perspective is of course imperative as life can be far more difficult than an internet connection.

Just to follow on from the speedtest earlier this is outwith peak times ....

i'd look at the big boys. These days there is no need to go to expensive small players with speed issues or resellers who take a cut to pass you off to small players with speed issues or big players who are cheaper direct.

Fine if you happen to be amongst the 90% or so who don't have any problems. Just make sure you start with a 1-month contract - if they offer one. (IDNet's standard contract is 1-month - just remember that when doing a price comparison)

If you've ever had to try and get BT Retail to fix anything out of the ordinary - be prepared for it to never, ever be fixed.

You most definitely do get something for the extra money that AAISP charge - an ISP with the knowledge of how to "work" Openreach and BTW (and their other suppliers), who used to know what was going on within BT's network better than BT did (yes, really) and may still do, and an MD who makes a dog with a bone look uncommitted.

Edited by mpellatt (Wed 29-Nov-17 07:13:34)

In reply to a post by MrPete:

Aquiss use Entanet who I've not heard of.. any one know of them ?
I need to decide which one to use. Any suggestions ?

Entanet have been around a long time. They have their own forum here, although not much activity for a while.
I'm with Entanet and am happy to recommend them. Support is fairly quick. I cannot say anything bad about their support.
I did have problems years ago, when they were doing the CN21 migrations.
Monthly contracts.

Something I can agree with for sure. Zen did pretty much nothing about fixing my broadband related problem, AAISP on the other hand were relentless with TTB (who in turn kept on to Openreach and kept sending SFI engineers to do all sorts of things, four in total where three of which were escalated cases allowing more free reign to the engineers). There was no messing around, no silly scripts like "have you tried to turn it off and on again". I didn't have to go through the hoops of changing filters, cables and modems as I already did that (unlike with Zen where I had to do it again even though I had done it before contacting them). They even sent me some stickers (one of which is proudly stuck on the front of my server cabinet), a filter and an RJ11 to BT LJU cable (so I could connect directly into the test socket unfiltered) free of charge .

You really do get what you pay for if you go with AAISP. I'm looking forward to the upcoming SVG graphs .

Edited by Ixel (Wed 29-Nov-17 13:40:02)

Seems's after speaking to IDNet this morning seems the chap last night had system issues so could not monitor or check anything when I was having peak time issues..

Been told by a nice polite chap today to call again tonight when the like clockwork peak issues will start around 7pm so they can run some tests.

I have also received my invoice for traffic priority for this month and next of £24.

Which to conclude did nothing to sort out these issues.

Have in the mean time placed a migration order with AAISP which i can cancel if IDNet can 'magically' fix this issue before the middle of december but being totally honest it's more likely looking to me migrating to AAISP on the TTB backhaul and although it will be £60 p/m I am most likely going to see no issues like this(hopeful)

In reply to a post by Ixel:

Something I can agree with for sure. Zen did pretty much nothing about fixing my broadband related problem, AAISP on the other hand were relentless with TTB (who in turn kept on to Openreach and kept sending SFI engineers to do all sorts of things, four in total where three of which were escalated cases allowing more free reign to the engineers). There was no messing around, no silly scripts like "have you tried to turn it off and on again". I didn't have to go through the hoops of changing filters, cables and modems as I already did that (unlike with Zen where I had to do it again even though I had done it before contacting them). They even sent me some stickers (one of which is proudly stuck on the front of my server cabinet), a filter and an RJ11 to BT LJU cable (so I could connect directly into the test socket unfiltered) free of charge .

You really do get what you pay for if you go with AAISP. I'm looking forward to the upcoming SVG graphs .