UK services in the UK
No VPN needed
Other clients report no issue.
The issue is with my ISP , Router or LAN
Thanks for your help anyway

In reply to a post by robertcrowther:

In reply to a post by ninjaef:

I'm not closed to providing more information.

The IPTV services is ANY IPTV service. It doesnt matter. All the same.

Gentlemen, please, as per the OP, what I am seeking is a procedure, a tool, a utility, whatever, that I can follow to diagnose the issue myself. I do not necessarily seek the answers from you.

I am clearly losing packets of video information, other types of data packets/protocols are fine. So how does one diagnose this. I (Names of IPTV providers isnt going to provide any benefit whatsoever and will not answer the OP)

You say you not closed to providing information, but then go on to say you won't be providing information. You ask for tools, but without saying what services you are using then it's impossible to say what tools best suit your needs.

For all we know, it's possible you could be trying to access IPTV services from another country like the US, this would require a VPN or proxy for instance.

Edited by deleted (Thu 04-Jan-18 13:35:30)

I ran speed test twice:

first:
https://www.thinkbroadband.com/speedtest/15150817146...

second
https://www.thinkbroadband.com/speedtest/15150818996...

Then I ran the test "more sensitive to provider conjestion" ..
https://www.thinkbroadband.com/speedtest/15150824087...

And here is the quality monitor (BQM): (still running)
https://www.thinkbroadband.com/broadband/monitoring/...


IPTV all seems fine at the moment I have to say. [censored] typical! It knew I was investigating

Edited by deleted (Thu 04-Jan-18 16:21:02)

Nothing wrong with the BQM, and while the first test is odd, almost as if it took sometime for something to decide to let you run at high speeds the others are good.

YouTube is a good test for video, since on a PC you can manually select the quality of the stream, so you can see if there is a certain quality level above which your devices don't cope e.g. streaming 4K video to a device that does have a good enough GPU and CPU and memory bandwidth can see frames being dropped.

Your issue may actually be nothing to do with your broadband, but could be an interaction between Flash, AV software and other software on the devices. Without specifics about service/hardware one can only give vague suggestions.

Yes, all rather bizarre Andrew. I can assert with confidence that it WAS poor. Before signing up to these forums, I did post to the Vodafone Community Forum (VCF) whereupon a moderator PMd me to give me a ticket reference and a link to log more information. Since I did that, I have noticed an improvmement. I do not appear ot be experiencing dropped packets when viewing the PCAP trace in WireShark, nor does the BQM here indicate dropped packets. Long may it continue then, but I shall let the monitor run.