Is that £42 including line rental? The problem you have is you are on a package not available now, so they won't be seeing a whole bunch of offers.

If you login to MYBT Rewards and head over to your offers, is anything sitting in there? Some getting decent ones in there on the BT forums:
https://home.bt.com/login/loginform?TYPE=33554433&RE...

I always found Customer Options team gave me a fairly good deal, they can be a bit hit and miss but worth a shot.
0800 800 030

If you play the whole "I will take TV, line rental, and bring my calls back, possibly even consider mobile" card, you might find they can magically offer you a whole bunch of deals once they realise it might result in 2 or 3 extra services coming to you... Basically let them know you are willing to play with the package in everyway possible to get the best deal.

Make it crystal clear, you will enter a 2 year contract. Repeat that, the 2 year deals are where the offers lie on retentions.

Have you ever had any issues with BT, if you've had downtime or a line fault, or a poor install, you could raise a complaint to say you had a bunch of issues and want a good deal as a compensation. I can forward you high level complaints if that applies to you in anyway.

Most of a providers revenue comes from the landline calls, as ISPs are often times making a loss on the broadband side of things. This is why ISPs now insist you take calls and line rental with the broadband. In the absence of your calls being BT based, you are not a potential juicy profit. This is why talktalk etc were able to offer free broadband for 2 years in the past - all revenues relied on the call profits. Offering to bring calls / TV back to BT might be enough for the programmed system to play ball Having multiple services means they can offer broadband below the cost of service provision.

Edited by ukhardy07 (Fri 19-Jan-18 02:54:05)

No, sorry. So with line rental, the prices for PlusNet would be £33.98 for 38Mbps and £38.98 for 76Mbps. That's standard prices no discount. Interestingly if we compare it to the standard price for ADSL (Market 1) with them it is £36.48.

Once you're up and running on the PN FTTP trial they'll allow you to drop your landline, so no line rental payable.

However, if you don't have a PN telephone service you'll have to pay a small £2.50 pm surcharge, so your deals will be £17.49 or £22.49 pm - just as long as you're not penalised for ending a landline telephone contract early - so make sure you go for the non-contracted phone service.

You have stated a few times that you don't have "a copper phone line".

Before you "cancelled my BT phone", was it on conventional copper or was it some other form of non-wired connection?

If it was on conventional copper (including aluminium). then it appears that you still have the physical line present - in which case ADSL etc should be available to you.

It was VOIP from BT on the fibre connection.

Did you have a wired connection before VOIP became available - at that location; or did any previous occupants (if any) have a conventional land-line there?

Or is your location so recent, it has never had a hard-wired land-line connection?

Thanks, that's a good deal. I will be keeping landline though as have bad mobile signal and need it for work.

You could always get a VOIP line, I have a second line with Sipgate. No monthly charge, a local phone number and about 1.2p a minute for calls.

As sparky_paul says, you could use a VoIP service (much cheaper) and still dump the landline.
If you want to keep your existing landline number that can be done by porting it to a VoIP service.
From what I've read about them, avoid Vonage due to them not giving you the information you need to setup their service without being tied to their supplied equipment.