Ping wise, not a lot you can do, if your line is very stable you will get Fast Path and pings around 10ms or lower. If you have crosstalk, DLM will turn on interleaving along with higher pings. My parents are on a longer line with a sync of 30Mbps and are seeing pings of around 35ms, this is not the ISP but the line requiring interleaving due to length of the line.

What estimates are you seeing here:
https://www.btwholesale.com/includes/adsl/adsl.htm?s...

Use the address checker.

On FTTC however, assuming G.INP kicks in the additional latency due to interleaving is removed.

Ok will avoid sky then as i am in north london pretty close to enfield!

I have the TalkTalk FTTC capped package (i think its capped at 38 Mbps) and have the TT D-Link router mentioned earlier in the thread, my speeds are rock solid and the only problem i have had since my switch was a very old and corroded master socket slowing my speeds which was changed for the newer type shortly after an online chat with TT customer service, i find on line chat the best method as you can take screen shots of the conversation.

I have been a TT customer many years and would recommend them even though phone support has a bad reputation (the reason i use online chat if i need to contact them)

Edit to add - To be fair i recently cancelled my TT Mobile contract and moved to O2 as TT are no longer providing a mobile service i did this by phone and the people i dealt with on a couple of separate calls were very helpful so not all call centre staff are a waste of space as some customers would have you believe.


Speed test taken a few minutes ago - https://s14.postimg.org/ew228x0u9/ggggggggg.jpg

As i said above i am on the capped package this is the up to 76Mb package.

Download and stream even more with Faster Fibre Broadband up to 76Mb - https://www.talktalk.co.uk/shop/broadband/fibrespeed...

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Edited by deleted (Mon 19-Feb-18 15:02:33)

I was unaware of this offset, I had assumed it helped but not fully. Very interesting!

Tried that link using address. I noticed it seems to suggest I can get FTTP, which I was not aware of and confuses me slightly, nowhere else has mentioned me being able to get FTTP.

I did another quick google and the openreach page says "We recommend that you discuss the property type with your end customer to establish whether their premise is a multi-dwelling unit (MDU), i.e. apartment block, or multi-occupancy business unit (MOU), prior to the order being raised. Any orders received for MDUs or MOUs will be rejected." Well it is a multi-dwelling unit as it is a flat within a purpose built block of flats (built 2003). Which I assume for some reason rules out FTTP then.

The stats seem reasonable for the vdsl but I am going to NEED fastpath (I cannot live with 20+ms pings)

http://i64.tinypic.com/wi8pjp.jpg

Edited by Ewok (Mon 19-Feb-18 17:48:46)

In reply to a post by Ewok:

The stats seem reasonable for the vdsl but I am going to NEED fastpath (I cannot live with 20+ms pings)

You may need to rule out VDSL then because if DLM decides your line is going to be interleaved, no ISP, at the moment, can opt it out of that on Openreach equipment as can generally done on ADSL (via BT Wholesale/LLU operators).

Matt

Edited by uno (Mon 19-Feb-18 17:54:08)

There is no other option as it stands, unless I get 4g.

What i find staggering is that I apparently have to get tied into a 12 or 18 month contract for a service before I know what service I am going to get! I might get 60mb, I might get 30mb, I might have a 5ms ping, or I might have a 30ms ping. How the hell can I get tied into a long contract without know this stuff beforehand!?!? Its beyond ridiculous.

The checker actually says that FTTP On Demand (FTTPoD) is available - which is different to FTTP.

FTTPoD mean you can request FTTP to be installed but you pay for the engineering works to run Fibre to your premises from the nearest Fibre Aggregation Node (FAN), That costs could be anything from £1000 to £30000++, and will involve a higher monthly charge initially than FTTP, and a commited minimum term (1 year to 3 years)

FTTP is when BT have already deployed fibre infrastructure locally, and you can simply request an installation.

Looking at your DSL checker results, you can expect around 50 to 60 Bits download speed on a suitable FTTC package, and FTTC will normally give latency in the 10 to 15 MSec region. Remember though that latency is typically given as the ping time to a server on the internet - so where that server is located will have a lot to do with the ping time. If you run a TraceRoute to the server you are pinging, you will see all the nodes your data goes through - and will see the ping time increasing as you go up the line as it were.

Saying you cannot live with 20+ms pings is not the right way to view things - the real question is what the ping times are from leaving you until the packets involved transit to the 'internet' away from your ISP. After that, the ping time will depend on distance and hops to the target server.

You appear to be making business grade requests of a consumer grade product.

If you absolutely have to have a guarantee of the lowest of pings and the highest of speeds, then you should expect to pay handsomely for it.