In reply to a post by Jabes:

I have FTTPoD right now - some of my neighbours want to take advantage. Given the pole has the fibre running to it now I wonder whether this would be taken into account if a quote was raised?

How can we make sure they get the best price?

At present none of your immediate neighbours (or mine) can order 'native' FTTP as we had FTTPoD installed under the old pricing model. I'm not sure if/when this will ever change, it all depends on whether Openreach made allowances for additional installations eg by installing multi-port fttp splitters or whether they installed our service purely for a single user. Getting a fresh FTTPoD quote for one of your immediate neighbours will give you an idea on how much work is req'd to bring them on board - installation costs of less than £1k suggest not much work is required but anything above will mean a significant amount of work is req'd.

That only happens with the new pricing orders. It wasn't the case with the old pricing orders (with a few exceptions apparently, though haven't seen cases myself).

I got the same:

Estimated Build Cost: £39000.00 ex VAT

My estate already has FTTP on some houses, there is cable ducts all the way round the estate up to my house door.

Crazy price!

In reply to a post by MarkLeman:

We had a quote from Fluidone before the new pricing of £5925 + £320pm(36 month contract)
Received a price from Cerberus under the new pricing of £10,400 + £100pm (12 month contract)

So the new pricing will break even vs the old in 2 years

Except that if you'd gone with Cerberus on the old pricing, it would have been something like £160pm on 36 month contract; making the 3 year cost less.

I'm a little surprised Ceberus are charging £100pm for the service, when their regular FTTP Pro 330/50 is £62.50 per month. Definitely worth threatening to change providers after 12 months

Spooky and confusing.

I'm assuming this was also from Cerberus?

I would try an alternative provider. Something is clearly wrong with so many people getting an identical quotation, unless you're all neighbours.

A job for Fred, Velma and the gang for sure.

Yep, definitely bit suspicious us all getting the same quote!

Except that if you'd gone with Cerberus on the old pricing, it would have been something like £160pm on 36 month contract; making the 3 year cost less.

Agreed, my comparison was not quite like-for-like, but I did want to show that some of the install quotes are not too far from what was expected i.e. the cost total at 3 years would be the same. We had been led to expect that the the install cost under the new system would be 2-3 times the price install under the old, in our case it has come out at ~2x.

As a business I can justify this, especially if the voucher scheme is extended nationwide and we can share with another company next door. As a private individual it would not make sense.

As for Cerberus charging 100 p/m, which is more than for the same service on ordinary FTTP, they do leave them selves open to a renegotiation at 12 months, which will inevitably invite users to jump ship.

Personally I still think that once you have paid the for the install it should be a normal FTTP line like any other. You have done the 'oD' bit so its time to be 'FTTP'

I raised some questions with Cerberus, and got a very prompt evening response - certainly good service from their sales team.

I asked about the monthly pricing, and they said £100+VAT per month as others have already said here, as opposed to £62.50+VAT for their regular FTTP Pro product. The reason they gave was that FTTPoD and WBC FTTP were charged differently.

That doesn't seem right given that the OR published wholesale prices for FTTP GEA and FTTPoD rental (for 330/30 and 330/50 services) are identical; but possibly BT Wholesale is charging them differently?

The other question I asked was, if I got other customers to join in a linked order, what would the setup charge be for them? The answer was £495+VAT each. Unfortunately that almost wipes out the £700 per PON benefit of a joined order. The other people would be better off simply waiting, and then they could get a regular FTTP service, and pay a regular install fee *and* get the service much cheaper than Cerberus' £120 (inc VAT) per month.

I think Cerberus need to tune their pricing if they are going to take the opportunity to grab multiple new customers this way.

Edited by candlerb (Thu 08-Mar-18 08:34:28)