In reply to a post by j0hn83:

A full detailed survey will be done and you will be given that quote.

Right exactly. So let's say you pay the £250 and get the detailed survey quote, which comes in at £10k. You then commit to paying £10k so the build goes ahead but (as far as I understand at least) you have no idea whether or not that £10k quote actually represents the true cost of the build.

So for all you know, that £10k is actually £8k to cover the build plus £2k on top because OR felt like making a bit extra cash that week. Without them publishing how they calculate the cost (which isn't yet public as far as I know) the customer has no idea that they aren't artificially inflating the quote.

In reply to a post by Webbs:

Without them publishing how they calculate the cost (which isn't yet public as far as I know) the customer has no idea that they aren't artificially inflating the quote.

Doesn't that apply to almost everything we buy? Particularly premium brands where the same or better can often be obtained far cheaper but without the upmarket cachet?

It won't represent the true cost of the build.
Openreach aren't a charity.
I'm pretty sure BT shareholders wouldn't be best pleased if they started doing things at cost.

Openreach will send out a surveyor who will give a bespoke build cost for your property. It will pick up the snags a desktop quote does not (ECC's... blocked ducts, buried cables).
What do you expect them to publish?
They likely ditched the band pricing because there were so many ECC's.
Under the old system you got refunded the survey cost if the price went up. That's a lot of free surveys.

That's not in anyway related to the question you asked above though.

Edited by j0hn83 (Sat 07-Apr-18 19:05:11)

So I now have the list of "premises past" - the quote said 7 premises and the OpenReach list is six neighbours plus me. It's basically three houses on my left and three on my right excluding a neighbouring house which is split into three flats.

In reply to a post by brookheather:

the quote said 7 premises

By 'quote' do you mean the desk survey?

Yes

http://forums.thinkbroadband.com/fibre/t/4586026-ftt...

In reply to a post by j0hn83:

Yes

http://forums.thinkbroadband.com/fibre/t/4586026-ftt...

Thanks. I'm curious, how did you acquire the list of "premises past"? Was it something you had to go out of your way to track down by bespoke means, or was it provided to you as part of the next step in the ordering processing?

It was provided by the sales guy at Cerberus who provided the quote. I believe he just requested the list from OpenReach.

In reply to a post by brookheather:

It was provided by the sales guy at Cerberus who provided the quote. I believe he just requested the list from OpenReach.

Ah ok, thanks. Does the list detail each postal address that is considered a 'premises past' then?

In reply to a post by Retron:

I've gone for a BT field survey (delayed for a minimum of 14 days as per Cerberus' TsandCs for consumer users) and will post the final charges here in due course. It should make for an interesting data point as to how accurate those desk-based survey quotes are!

In case anyone is wondering, it turns out OpenReach are snowed under with demand at the moment (apparently) and thus there's a long lead time on the surveys - no ETA on mine, but I'm getting weekly emails from Cerberus to keep me updated as they chase OpenReach on my behalf.