We've had this issue multiple times where capacity issues causes months of delays of order to successfully progress through the system and processes. We've even seen the Openreach and BT Wholesale data go from WBC FTTP available to High Demand and then No plans for properties in the area. This then takes a while to get sorted (may need a bit of highlighting and nudging from CPs and yourself to get things back showing as available).

The data is live, no delay.

Doesn't sound promising.

Thanks for the reply. Out of interest what area of Wales are you in? Initially the checker said "waiting list" for FTTP, then it allowed me to place an order.

Because I'm in such a rural area, about 1.5miles from the nearest hamlet, but have fibre/ducting running feet from my house on telegraph poles, I feel the best way to resolve this and work out options would be a conversation with Openreach. Obviously this isn't possible.

@512uk Rural hamlet in South Wales. Our case is that all properties have access to a fibre DP/Manifold (blown fibre) but capacity issues at one or more of the splitter nodes is causing order cancellations along with the system now saying no plans. These issues started from the offset of fibre being available (so about 1 year now).

Had a call from a BT escalation manager, who is based in the executive office today, to discuss. Very helpful and promising and said he will speak to Openreach to clarify what is going on with the address and to find out what is or isn't possible long term.

Still no change on the DSL checker, FTTP still not available.

Also took a walk down my lane trying to follow the infrastructure, as there is clearly overhead/blown tube fibre going through the valley just below my house. This goes past and carries on further up the lane into the wilderness. On a pole I spotted what I think might be a FTTP manifold, splitting to three feeds.

Link to image

Edited by deleted (Thu 02-Aug-18 17:59:30)

In reply to a post by 512uk:

Also took a walk down my lane trying to follow the infrastructure, as there is clearly overhead/blown tube fibre going through the valley just below my house. This goes past and carries on further up the lane into the wilderness. On a pole I spotted what I think might be a FTTP manifold, splitting to three feeds.

Link to image

Maybe there are different types of manifolds, but I don't think that is a Fibre Manifold.

This is what >> Fibre Manifold (TBB) << we have up on our phone poles here.

Paul

I think it is fibre related and does look like the fibre infrastructure recently installed around my area. If you zoom into the image, note the yellow sticker on top, that looks like a laser/light source warning triangle which on a telegraph pole suggests it is fibre.

Edited by deleted (Thu 02-Aug-18 18:31:51)

@512uk

That image shows a splitter node mounted on a pole. This is not a fibre manifold. The manifolds look like this image https://www.thinkbroadband.com/images/news/6078-fttp...

If the area has the newer CBT fibre then these blocks will be present instead (can be pole mounted too) https://www.ispreview.co.uk/wp-content/gallery/cache...

Openreach ideally like properties to be within 150 meters of a manifold/CBT block in order to get FTTP once available

In reply to a post by craski:

I think it is fibre related and does look like the fibre infrastructure recently installed around my area. If you zoom into the image, note the yellow sticker on top, that looks like a laser/light source warning triangle which on a telegraph pole suggests it is fibre.

I might be wrong, but I don't think it is fibre related due to the cables have no yellow stripe on them.

Paul

Paul, this is a fibre CBT being installed.... no yellow stripe. As someone else said, I think it's a fibre splitter. I think it's the older tube that has the yellow stripe, and maybe trunk cables?

https://fibre.everestpark.org.uk/wp-content/uploads/...

To the Op (512uk), you said the fibre comes "to your house"... do you mean to the wall, or to the nearest pole? And how does it terminate?