I'm not so sure they will be.
It sounds like a bit of a challenging drop so I'd be surprised if "Bob" turns up and attempts this on his own on day 1.

You never know though, they might know what they are facing and turn up with 4 bodies, a cherry picker and a pulley.
That's not usual OpenReach though.

Edited by j0hn83 (Fri 07-Sep-18 11:45:46)

Have a little faith

In reply to a post by j0hn83:

I'm not so sure they will be.
It sounds like a bit of a challenging drop so I'd be surprised if "Bob" turns up and attempts this on his own on day 1.

You never know though, they might know what they are facing and turn up with 4 bodies, a cherry picker and a pulley.
That's not usual OpenReach though.

We had 5 guys turn up when ours was installed (1st stage - external work), one guy I know was a trainee and they did a great job with the compressor blowing the fibre down, the 3 other engineers was there just watching and chatting, sure the OP install wont be done that way but the enginners are everywhere, well they are in our area lol.

Paul

In reply to a post by Zarjaz:

Have a little faith

Agreed, I am sure it will all be fine and the OP is doing loads of speed tests to ease in the new connection lol

Paul

So they came! Didn't leave til about half 5... But it's still not working, yet.

Great guys, did a cut and draw of hybrid copper and fibre, which went well.

Had a lot of issues terminating the fibre - the "light test" was showing high loss, so kept trying new connectors on the lead in. He had tested light straight off the CBT and it was 22db but on the lead in about 28db. In the end tried fitting a CSP outside and splicing to rule out the termination and that still had 28db loss. So all we've had is a flashing PON light.

He also spent some time speaking to some back office centre doing some tests - they said they aren't seeing any light back their end. Tried a new ONT, no joy, so think it's either a dodgy connector at the CBT end of the run, or bad batch of fibre somewhere. He did manage to make the PON light go on and off from the call centre end so the routing must be correct?

There was also some mention of the profile the line needs to be on or something due to the length of run to the exchange - some B+ and C / C+ was mentioned.

He is coming back tomorrow though with a new drum of pre-term fibre to cut and draw it again - fingers crossed.

Might be a bad joint at the splitter maybe, or the nearest joint.

Paul

But he got a good light testing directly from the CBT port?

So the only other potential area of fault would be the cable and termination from the CBT to the house

In reply to a post by 512uk:

But he got a good light testing directly from the CBT port?

So the only other potential area of fault would be the cable and termination from the CBT to the house

Oh sorry, I read that as also bad there too lol

Well I hope they sort it tomorrow.

Paul

Thanks

Oh well, good news and bad... but overall good that they should sort it tomorrow or soon, and getting the fibre to you not so challenging after all.

Will look out for the next instalment, better luck tomorrow!