Openreach has announced a temporary pause on new FTTP on Demand orders from 20th September to allow them to deal with recent planning and survey delays resulting from higher than anticipated order volumes. Once the backlog has been cleared, they will resume processing new orders. Any orders that have already been placed will not be affected. An order is where a customer has ordered FTTP on Demand and paid for the onsite survey - whether the survey has taken place or not.

Desk survey pricing requests are unaffected by the pause.

At present, we do not expect this pause to have a significant impact on customers looking to place new orders as without the pause, recent delays would have impacted new orders and resulted in extended delivery handling timescales. We will advise further once the current order stack has been reviewed

Thanks for clearing that up.

Out of sheer curiosity, how many concrete orders (ie proceeding to full build) have Cerberus placed with Openreach since the new pricing came into effect earlier this year?

Agreed.

In reply to a post by GenuineCerberus:

Openreach has announced a temporary pause on new FTTP on Demand orders from 20th September to allow them to deal with recent planning and survey delays resulting from higher than anticipated order volumes. Once the backlog has been cleared, they will resume processing new orders. Any orders that have already been placed will not be affected. An order is where a customer has ordered FTTP on Demand and paid for the onsite survey - whether the survey has taken place or not.

Desk survey pricing requests are unaffected by the pause.

At present, we do not expect this pause to have a significant impact on customers looking to place new orders as without the pause, recent delays would have impacted new orders and resulted in extended delivery handling timescales. We will advise further once the current order stack has been reviewed

Thanks for clarifying @GenuineCerberus ! That means my survey should continue and if I choose to pay the 'actual quote' then the order should continue, so great !

In reply to a post by Ixel:

Thanks for clarifying @GenuineCerberus ! That means my survey should continue and if I choose to pay the 'actual quote' then the order should continue, so great !

and mine.

My survey took around 9 weeks from order.

I have a question regarding passed premises.

I've got my desktop quote from Cerberus at £13,900 + VAT, with 4 passed premises. I'm considering getting the survey done in the hope that the initial quote will drop, but I would like to know what the other 4 premises are as I may be able to approach them for linked orders.

Should I do this before ordering my own survey or can I do this after I have the final cost and therefore give my neighbours a more accurate representation of price?

Almost certainly, (though not 100% always) they will be the 4 other properties served by your current copper DP

Candlerb I've had my desktop quote back: £16,100.00 ex VAT
11 properties passed (if 11 = 11 phone line services then this is likely to be 8 as 3 lines at the property including my line).

Not sure if the full survey will bring the end cost close enough to the £4000 mark or not.

With the news of the iminent pause from 20th Sept, I would hazard a guess that a full survey would likely be delayed anyway.

Hmm....

If you want to link orders then they don't necessarily have to be on the same DP. Arguably it's better if they're not.

The reason is: those who are on the same DP will have FTTP available after your install, whether or not they come in with you at the same time. Hence it's only worth their while linking if you refuse to do the install by yourself (or cannot afford to). [^1] [^2]

Those who are on a nearby but different DP won't get service on the back of your order. If they want it, and you do a combined order, it *ought* to be a lot less than two separate FTTPoD orders since it can all be installed at once.

This is speculation on my part as we've not seen any examples of this on the forum. I'd suggest you get a desktop survey covering the specific addresses that are interested, and see how much the price differs.

Notes:

[^1] it also costs less overall without linking, since the other people can take service from a wider range of cheaper providers - e.g. BT, Zen - after the DP is activated.
[^2] it appears that there's a significant degree of risk with linking. The T&Cs say that if any of the linked orders is cancelled, the whole set is cancelled, and you may lose all the money paid so far. So better for you to funnel all the cash through one account.

In reply to a post by Yaz:

Candlerb I've had my desktop quote back: £16,100.00 ex VAT
11 properties passed (if 11 = 11 phone line services then this is likely to be 8 as 3 lines at the property including my line).

Not sure if the full survey will bring the end cost close enough to the £4000 mark or not.

Nothing's impossible but you'd be very lucky. I would say £8K-£10K is the likely range.