In reply to a post by Retron:

In reply to a post by j0hn83:

You picked the wrong product if you think this is taking too long.
...
That was 4 months from order to activation,

For what it's worth, the progress of my order so far was as follows:

* Late March - applied for desk quote
* One day later - received desk quote, asked for final quote
* Early July - received final quote, order placed
* Late August - overhead cabling completed, spools of fibre seen hanging from poles along my road
* Late October - 3x blocked ducts cleared via roadworks (rejected twice by the local authority, third time succeeded)

I've not had this week's update, but I reckon it won't be long before I need to book an appointment with an engineer to run cabling into the house.

I'm not worried by the wait (after all, it's worth waiting for) and throughout Cerberus have been helpful, chasing things on my behalf and giving regular updates. As the permits alone will have cost Openreach £2,250, I can't see they'll make much profit from this install - which cost £3,350ish (+VAT).

It's worth noting that a side effect of this is that the whole street will be enabled for standard FTTP once my install goes live - I suspect as part of the "fibre first" initiative.

EDIT: And this week's update from Cerberus advises only one of the three duct clearances was in fact successful - the council didn't reply to the other two requests. That'll be another £500 down the drain for Openreach and possibly another two months' delay (as the work needs to be done outside a school, the council refused the permits before as work can only take place during school holidays, apparently.)

Paid for mine exactly a month ago on 25 September.

Was informed the other day by Cerberus that Openreach have set a required by date (RBD) for the overhead work of 5 November and duct work RBD is 29 November.

Who knows maybe it will be all done by Xmas...

Edited by Pheasant (Thu 25-Oct-18 16:54:22)

My update this week was: "we are expecting the costings to be given to us by the end of this week". Which seems like good news, just over 4 weeks since the survey.

Well I finally got my NEW desktop quote

£16,300 Ex VAT

Now prior to the Openreach pricing restructure I was quoted just £1,200 Ex VAT (BAND A)

Now I know that it would obviously be more expensive initially after the new pricing structure was implemented but 15k more seems a little excessive and they are maybe just trying to put people off from requesting a survey due to being so bust recently.

Luckily for me however this recently happened

G.fast Range A (Clean) 232 203.6 33.4 14.5 169.6 Available --
G.fast Range B (Impacted) 160.2 106.2 19.9 10 97.5 Available --

So I think I will be giving G-Fast a go instead

Just had my 3K voucher confirmed so total install cost is £780 exc. vat as I can reclaim the vat. Not sure what the wait time for the installation will be - it should be an easy install as it's all existing ducts under the pavement.

I wonder how often Cerberus Networks tends to provide updates regarding the order, every few weeks? I've paid for mine almost two weeks ago but haven't heard a thing yet (other than getting a 'payment report' email confirming my invoice is paid pretty much).

In reply to a post by Ixel:

I wonder how often Cerberus Networks tends to provide updates regarding the order, every few weeks? I've paid for mine almost two weeks ago but haven't heard a thing yet (other than getting a 'payment report' email confirming my invoice is paid pretty much).

Pretty much nothing for the first few weeks, until OpenReach get their order process into gear. Once they start work, you can expect an update weekly - mine usually comes on Thursday.

I had my first "real' update about 4 weeks after I had paid the invoice. Basically to tell me what the Openreach Required By Dates (RBD) were for the underground and overground work.

Just an update on my order, bearing in mind the original purpose of this thread. The outcome was not what I hoped/prayed for but I wanted to share my experience as it may be useful to others.

I received a desktop quote of £13,900 + VAT from Cerberus back in September. I took a chance and went ahead with the OR survey, which happened a couple of weeks later. I then waited 3-4 weeks for the final build cost from Cerberus, which I received earlier this week.

The final build cost was £7,680 + VAT. This includes the reduction for the survey and a deduction of £900.00 for premises passed.

As I don't run my own business this would cost me £9,216 with VAT. Sadly, it's too much and I openly admit I was taking a punt on the difference being much greater than the 45% it actually is.

There are three other premises passed, but as one is rented, another is an older lady living on her own and the third is a young family, I don't think I'll be able to garner enough interest in sharing the cost. I live on the edge of an estate and although I don't know exactly where the fibre agg node is, from discussions with OR it's over a kilometre away (probably near our FTTC cabinet, which is also 1.2 km away).

It's a shame but it was always a long shot. Maybe one day we will receive an upgrade (current speeds are 20 Mbps) but I have learned that funding it myself is just out of reach.

That's a shame, but thanks for keeping us up to date.

Fingers crossed that having the survey done might put you closer to the top of the pile for a future FTTP rollout - especially since you're currently getting less than 24Mbps "superfast" speeds.

Closing this thread due to size.

Small segment separated and you can carry on here:
http://forums.thinkbroadband.com/fibre/t/4604719-re-...