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Standard User Zarjaz
(eat-sleep-adslguide) Wed 04-Apr-18 11:28:45
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Re: I can finally get FTTP/FTTC, question?


[re: deleted] [link to this post]
 
Sorry, thought you were the OP.

Mr. S has already answered .... separate ONT then ethernet link to a router (any with a configurable WAN port should do the trick I believe)

I must admit my VDSL service with a hub6 on it is rock solid. But I�m not overly �geeky� just as long as it connects and stays up, that�s me pretty happy.

Standard User PaulKirby
(knowledge is power) Wed 04-Apr-18 11:36:22
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Re: I can finally get FTTP/FTTC, question?


[re: deleted] [link to this post]
 
In reply to a post by robnicholson:
One would hope that FTTP is more stable than VDSL

Well I have had FTTP since October - November 2016 and I have yet to get a dropped connection.
Sure my IP changes now and then, but not multiple times a day, more like every month or two etc.

Paul

BTBroadband - Infinity 4 312.27 Mbps (down), 30.5 Mbps (up) FVA
TBB Speedtest IPv4 | TBB Speedtest IPv6 | Ookla Speedtest | Linksys WRT 3200 ACM (BQM)
Standard User PaulKirby
(knowledge is power) Wed 04-Apr-18 11:41:10
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Re: I can finally get FTTP/FTTC, question?


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
I must admit my VDSL service with a hub6 on it is rock solid. But I�m not overly �geeky� just as long as it connects and stays up, that�s me pretty happy.

Agreed, I was checking a lot when I first got FTTP due to a habbit of checking all the time when on ADSL2+.
I now hardly check unless I notice something.

I still get buffering issues on Twitch, but its Twitches end.

Other than that mine is rock solid.

Paul

BTBroadband - Infinity 4 312.27 Mbps (down), 30.5 Mbps (up) FVA
TBB Speedtest IPv4 | TBB Speedtest IPv6 | Ookla Speedtest | Linksys WRT 3200 ACM (BQM)


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Standard User kitcat
(experienced) Wed 04-Apr-18 14:30:58
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Re: I can finally get FTTP/FTTC, question?


[re: PaulKirby] [link to this post]
 
Paul

Likely the IP changes when something gets updated in the Network, so either a change of VLAN, router path, or network config somewhere. With the constant growing & updating of the network this is likely every 4-6 weeks for most customers and is a natural outcome of increased usage both locally and nationally.

It has no effect on most customers, those on Consumer packages using Business type services are those most affected but paying for a Static IP would overcome this. If you don't want to pay dealing with the IP changing is what it costs you. (Back to "you get what you pay for")
Standard User deleted
(deleted) Wed 04-Apr-18 15:01:51
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Re: I can finally get FTTP/FTTC, question?


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
I must admit my VDSL service with a hub6 on it is rock solid. But I�m not overly �geeky� just as long as it connects and stays up, that�s me pretty happy.


I think "mileage varies" is an apt comment here re: BT hub stability. I've replaced about five in the last year with TP-Link & Draytek devices (depending on the business size) because the BT hub was just not stable enough - ADSL or VDSL. The customer was having to restart the hub a little too often.

As a sometimes programmer I'm a bit of a loss what exactly happens with the BT Hub for it to require a physical reboot to get it working again. The blue light is on but it just stops working. The Draytek 2680 that replaced it has been rock solid/up for months - the line does drop occasionally (like once a week) but the Draytek just carries on regardless.

I can't believe it's a hardware bug so suspicion falls on software but for a device that's so widely used, it's amazing the bug hasn't been fixed.
Standard User deleted
(deleted) Wed 04-Apr-18 15:12:33
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Re: I can finally get FTTP/FTTC, question?


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
VDSL2 service is cycling IP address daily has some serious stability issues and needs investigating.


Tell me about! This client has two VDSL2 lines that come in to the property at the same place. One goes into the office and the other carries on for about another 500m to serve a caravan/lodge park. Despite initial speed guarantees, the office one never got >12Mbps whereas the park gets ~20Mbps. Recently I was trying to do some remote support to the office and the connection was awful. A speed test revealed the link had dropped from ~12Mbps to 1.5Mbps - nothing changed hardware wise. Also, there was noise on the line. BT fixed the noise but the speed is still 1.5Mbps.

My client has rung BT *five* times so far trying to get them to resolve this but each time they simply say "There is no fault on the line". And BT wonder why they often appear bottom of the customer service!!

It's the other link that I'm monitoring and below are the IP changes,. Four times on 31st March...

They need to get an OpenReach engineer out there to do some testing.

We're drifting a little off topic smile

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Administrator MrSaffron
(staff) Wed 04-Apr-18 16:27:02
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Re: I can finally get FTTP/FTTC, question?


[re: deleted] [link to this post]
 
Move them to AAISP and get them on the case to get things fixed and things like DLM reset once a fault is cleared.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Wed 04-Apr-18 16:32:27
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Re: I can finally get FTTP/FTTC, question?


[re: deleted] [link to this post]
 
As a programmer and one who has worked things of many varying sizes,

Routers crashing are down to things like unhandled exceptions in code, error counters cycling beyond design and not being caught causing buffer overrun type issues. NAT tables which are too small or not managed well and the list goes on.

Small embedded hardware software design and getting it right so it runs for months is not that simple given the vast range of use scenarios. The expensive routers often are better by simply throwing more memory and faster process at the problem, they may also have higher tolerance capacitors which usually have a longer life span before they fail to the point of causing issues.

Once you add the variable of handling ADSL/VDSL2 on the modem side you can get issues e.g. sync period occupying 90% of processor cycles so web interface becomes unresponsive.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User PaulKirby
(knowledge is power) Wed 04-Apr-18 16:36:31
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Re: I can finally get FTTP/FTTC, question?


[re: kitcat] [link to this post]
 
In reply to a post by kitcat:
Paul

Likely the IP changes when something gets updated in the Network, so either a change of VLAN, router path, or network config somewhere. With the constant growing & updating of the network this is likely every 4-6 weeks for most customers and is a natural outcome of increased usage both locally and nationally.

It has no effect on most customers, those on Consumer packages using Business type services are those most affected but paying for a Static IP would overcome this. If you don't want to pay dealing with the IP changing is what it costs you. (Back to "you get what you pay for")

That's the issue, BT Business don't do an Infinity 4 equivalent package or I would of chosen it.
Its either 80Mbps or leased line, 80Mbps isn't enough depending on what we are doing at the time, and leased line is way out of my price range.

I even offered to pay double what they charge business for a Static IP but BT says no, I ask BT will they be offering a business package above 80Mbps that isn't over a leased line and they said no.

So its not just you get what you pay for, but its also down what is available.

Paul

BTBroadband - Infinity 4 312.27 Mbps (down), 30.5 Mbps (up) FVA
TBB Speedtest IPv4 | TBB Speedtest IPv6 | Ookla Speedtest | Linksys WRT 3200 ACM (BQM)
Standard User busterboy
(member) Sat 02-Feb-19 15:10:08
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Re: I can finally get FTTP/FTTC, question?


[re: PaulKirby] [link to this post]
 
Apologies for resurrecting this (fairly old thread) but I have just spent the last 40 minutes reading every post.

If it were a book it would be a best seller for sure. smile

I was engrossed in how the original poster finally got the go ahead to order FTTP but that's where the problems actually started.

What an experience from the beginning to actually being connected and super happy with the results in the end.

Best thread I have read on this site ever.

Thank you. laugh

BTBroadband
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