That sounds like it could be a painful installation, good luck. You're almost at the stage that some of us are waiting at. Next step after jointers is probably the audit, and then waiting for an appointment if there's no problems. That's assuming every other step is finished.

Edited by Ixel (Wed 06-Mar-19 10:44:40)

In reply to a post by rman:

In reply to a post by F00tS0re:

In reply to a post by baby_frogmella:

... nested quotes trimmed ...

Get the case of champers ready

Awesome.
You will be able to order champers online pretty soon!

That's both of us one appointment away from digital gold!

Save me some! Jointers were working on my line yesterday, believe they finished the job.

Though I am expecting issues with my ONT install, I don't want it where the current copper cable enters the house, should be fun as the entire drive is brick laid.

Either the existing line is in a duct or it isn't.

If it is in a duct then the duct will appear where the existing line comes out and they will have costed to use the duct. It will be extra charges and delay to install new duct.

If it is Direct in Ground (DiG for short) then they will have allowed for running ducts but this would be on the quote. And they tend to do the civil first.

There are options to run the fibre inside but requires containment/protection for the route. Might be easier to accept the ONT where it is and run CAT5 internally to router.

Dave

Cerberus are firmly staying on top of matters, I just had an update again this morning regarding the appointment. Unfortunately bad news, due to a system issue on Openreach's side they can't currently commit an appointment date. The issue has been raised with the appropriate team in Openreach to fix the issue so that they can then commit an appointment date. An escalation/expidiate (expidite?) has been requested for once the issue is resolved, so hopefully that'll be given as this is Openreach's issue. It's nice to see another ISP who's chasing Openreach for a change, there's only one other ISP I know of who generally will keep on top of Openreach when there's a problem .

In reply to a post by Ixel:

Cerberus are firmly staying on top of matters, I just had an update again this morning regarding the appointment. Unfortunately bad news, due to a system issue on Openreach's side they can't currently commit an appointment date. The issue has been raised with the appropriate team in Openreach to fix the issue so that they can then commit an appointment date. An escalation/expidiate (expidite?) has been requested for once the issue is resolved, so hopefully that'll be given as this is Openreach's issue. It's nice to see another ISP who's chasing Openreach for a change, there's only one other ISP I know of who generally will keep on top of Openreach when there's a problem .

Were you offered a date?

This morning I was offered a date (next Tuesday) and have emailed to confirm my acceptance that I will be in (everything else has just cleared out my diary that day oddly enough).

Nope, no date was given due to the system issue on Openreach's side, sadly.

Great news for me then. Looks like I'm next Tuesday! If you don't hear from me after Tuesday then assume configuring the new router is going badly.

Hope they get you a date asap, and I don't even mind if it's before Tuesday!

In reply to a post by F00tS0re:

In reply to a post by rman:

In reply to a post by F00tS0re:

... nested quotes trimmed ...

Awesome.
You will be able to order champers online pretty soon!

That's both of us one appointment away from digital gold!

Save me some! Jointers were working on my line yesterday, believe they finished the job.

Though I am expecting issues with my ONT install, I don't want it where the current copper cable enters the house, should be fun as the entire drive is brick laid.

Either the existing line is in a duct or it isn't.

If it is in a duct then the duct will appear where the existing line comes out and they will have costed to use the duct. It will be extra charges and delay to install new duct.

If it is Direct in Ground (DiG for short) then they will have allowed for running ducts but this would be on the quote. And they tend to do the civil first.

There are options to run the fibre inside but requires containment/protection for the route. Might be easier to accept the ONT where it is and run CAT5 internally to router.

Dave

We have an existing duct running under the drive, but where it comes out of the ground and into house leaves no space for the ONT, fully expecting some issues with the install.

That being said, when he initial survey was done the guy asked where I would like the ONT, and the position we want it in was noted and pictures taken. Hopefully that had been taken in to account.

I can be patient though, every month that passes is one month off of my Zen FTTC contract.

What router have you gone for?

I'm ordering the parts for mine today, it's kind of grown from a basic router build for pfsense to a fairly power VM home server

In reply to a post by rman:

We have an existing duct running under the drive, but where it comes out of the ground and into house leaves no space for the ONT, fully expecting some issues with the install.

But the ONT does NOT have to be installed (& often isn't) at the point where the fibre enters the property internally. I don't know what the internal fibre distance limits are for a connectorized install but under the blown fibre install method, you can have up to 30m of internal cabling which for most people would be more than enough.

TBH I don't think you've got anything to worry about, Openreach will most likely install the ONT to the place of your choice provided the distances involved aren't excessive.

Surveyors aren't all they're cracked up to be! But my view is probably like yours, if it needs done, it needs done, and you just have to get it sorted. And for cabling that will be in a long time it is worth extra hassle to get it to the right place (says the one who did 150m of ducting self install cos he didn't want Openreach on his lawn).

Router: USG-Pro-4
It might not do the job. If I want IDS/IPS then it will hit stoppers at 250Mbps according to Unifi. Without IPS/IDS it is good for 900Mpbs according to some other posters, clearly this will depend on number of users, size of packets etc. One heavy user downloading likely to produce less processor use than 100 light users demanding same throughput. Especially with hardware off-loading.
My take on it was this. It was £200 ex-VAT. If it does the job great, if not sell it for £100 +VAT (as we are a business). I'll lose a £100 (although I have spent £25 upgrading the fans already to Noctura). But the alternatives for rack mount for pfsense were £700. I will learn a lot more about UniFi routing/firewall running one for a couple of months than I will reading manuals, and if it does want I want, and I love the single pane of glass view of the network then the USG-8 thing at £2500 might be an option.
If UniFi firewall and routing don't do it for me then I'll do an install of PFsense on some unsuitable hardware or play with the demo until I'm happy and get the cheapest rack-mount.

(I'm secretly hoping UniFi will bring one in the middle as £100, £200, and £2500 is an odd line-up but understandable as no-one had FTTP speeds so it was £4Mbps-70Mps or leased line territory.)

Currently the USG is up and running on 1 of the 4 VLANs doing DHCP duty with Gateway set to Draytek (and Draytek DHCP server turned off for that VLAN). I did the IoT VLAN first, next up will be the Guest WiFi network as it is just a wireless network. Then I can do some firewall testing between VLANs, then the private network. Hoping to have all ready for Tuesday so I can just change the gateway once it is commissioned.

Dave

Hi

I'm ordering the parts for mine today, it's kind of grown from a basic router build for pfsense to a fairly power VM home server

The one thing to think about when pfSense (or any firewall for that matter) is running as a virtual machine, is when you get windows updates or need to reboot the computer hosting the VMs for any reason, you lose all internet connectivity. Consider some updates for windows can take some time, you are sat there with no Internet. You may then need to update and reboot the virtual machine with pfSense on, losing all connectivity again. These days losing the Internet might see mobile phones dropping calls (where they are using WiFi calling), smart speakers stop working, any VoIP phones you might have drop calls and can't be used, so if a business, you will be needing to do it out of hours, if at home, you'll get moaned at

There is also more to go wrong with a VM hosting pfSense, and if it does the one place we tend to go for help, i.e the Internet, is not available. (Of course you could use your phone if you have a signal, but never quite the same on a small screen.)

It seems a shame to get FTTP with the potential for quite a bit of downtime.

My advice would be to get a separate pfSense box, set it up and forget about it. They do a low powered but high performance model now, using only a few watt that you could install next to the ONT. https://store.netgate.com/pfSense/SG-1100.aspx

Regards

Phil