Today is the one-year anniversary of submitting my FTTPoD order to survey, having previously received my desktop quote under the new pricing regime. Sadly, installation still seems as far away as ever.
That makes two of us then - my one-year anniversary is in a couple of weeks. Like you, I can't fault Cerberus (they've been great with the updates), but by gum Openreach has had a rough time of it.
The visible parts of the install, the loops of yellow-and-black fibre coiled on the poles, were done months ago, it's the ducting which has held things up. There have been two sets of roadworks so far (with lights) and no end of problems, including scheduling them in the first place (as the council only allows roadworks outside a school outside of term-time).
The latest is that the blocked ducts further up the main road were congested - full, rather than blocked - and attempts to pull out redundant cabling to free up space have failed. That means 116m of new duct will have to be installed, presumbaly alongside the existing duct (i.e. under a pavement, so not cheap). The "required by" date is in April and, luckily for me, is during the Easter school holidays. Hopefully this time they won't need to reschedule it, as that would push it back to May.
Bear in mind the cost of all this to Openreach: at their prices, 116m of footway duct plus fibre is over £8000 - and that doesn't include the dozen+ permits (£250 a pop), the three sets of traffic lights, the labour, the costs of the other roadworks, the spools of fibre hanging from the poles, the pole equipment and so on...
For all this, I've paid £4010 - one of the biggest bargains going, judging by the amount Openreach are having to spend! If this had all been costed out in advance and a bill of £16000+ had been presented, I wouldn't have gone for it.
(I would imagine with all the work required for your install, Openreach will have booked a heavy loss there as well!)
Edited by deleted (Tue 12-Mar-19 07:22:31)