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Standard User j0hn83
(fountain of knowledge) Fri 26-Apr-19 12:57:55
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Re: Lost 20 Mbps [VDSL]


[re: Aaron_01] [link to this post] 		 
Glad to see all incorrect talk of charges for "no fault found" have disappeared.
I hope the ISP persists and you get a satisfactory outcome.

If you check your address on https://my.btwholesale.com/includes/adsl/adsl.htm?s_... does it show FTTC as available or a waiting list?
Standard User Aaron_01
(member) Fri 26-Apr-19 13:04:32
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Re: Lost 20 Mbps [VDSL]


[re: j0hn83] [link to this post] 		 
It shows FTTC as available on the address check, why?
Standard User j0hn83
(fountain of knowledge) Fri 26-Apr-19 13:07:28
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Re: Lost 20 Mbps [VDSL]


[re: Aaron_01] [link to this post] 		 
In reply to a post by Aaron_01:
It shows FTTC as available on the address check, why?


If there are no free ports it should really show a waiting list.

I'm not sure how the process works when there are faulty ports but as it is right now the system allows new FTTC orders when it shows "available".


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