In reply to a post by ukhardy07:

What speed are you estimated here?
https://my.btwholesale.com/includes/adsl/adsl.htm?s_...

I suspect the speed estimated is very low hence it�s greying out.

Thanks. Is this what you are looking for?

ADSL Products


Downstream Line Rate(Mbps)


Upstream Line Rate(Mbps)


Downstream Range(Mbps)


Availability Date




Left in Jumper
WBC ADSL 2+ Up to 7 -- 4.5 to 11 Available -- --
WBC ADSL 2+ Annex M Up to 7 Up to 1 4.5 to 11 Available -- --
ADSL Max Up to 5.5 -- 4 to 8 Available -- --
WBC Fixed Rate 2 -- -- Available -- --
Fixed Rate 2 -- -- Available -- --

If you are happy with the Plusnet FTTC or ADSL offers. I would suggest ringing them. If the person you speak to can't do what you want you could ask to be transferred to a supervisor.

So not showing any FTTC/VDSL2 estimates at all?

Providers are trying to send you done the FTTC path because as web pages are getting larger and more people stream video its a better service for the majority.

In reply to a post by Michael_Chare:

If you are happy with the Plusnet FTTC or ADSL offers. I would suggest ringing them. If the person you speak to can't do what you want you could ask to be transferred to a supervisor.

Thanks, I may try that.

BT are calling me back in the next couple of days to see what I want to do, but I'm not sure if I should call Plusnet before BT call to see what they can do.

In reply to a post by MrSaffron:

So not showing any FTTC/VDSL2 estimates at all?

Providers are trying to send you done the FTTC path because as web pages are getting larger and more people stream video its a better service for the majority.

Sorry, I only posted the ADSL results. These are the full results

Featured Products


Downstream Line Rate(Mbps)


Upstream Line Rate(Mbps)


Downstream Handback Threshold(Mbps)


WBC FTTC Availability Date


WBC SOGEA Availability Date


Left in Jumper
High Low High Low
VDSL Range A (Clean) 75.6 53.4 20 16.2 48 Available Available --
VDSL Range B (Impacted) 73.4 49 20 14.5 41.5 Available Available --

Featured Products


Downstream Line Rate(Mbps)


Upstream Line Rate(Mbps)


Downstream Range(Mbps)


WBC FTTP Availability Date




FTTP on Demand 330 30 -- Available -- --

ADSL Products


Downstream Line Rate(Mbps)


Upstream Line Rate(Mbps)


Downstream Range(Mbps)


Availability Date




Left in Jumper
WBC ADSL 2+ Up to 7 -- 4.5 to 11 Available -- --
WBC ADSL 2+ Annex M Up to 7 Up to 1 4.5 to 11 Available -- --
ADSL Max Up to 5.5 -- 4 to 8 Available -- --
WBC Fixed Rate 2 -- -- Available -- --
Fixed Rate 2 -- -- Available -- --

Observed Speeds


VDSL
Max Observed Downstream Speed (Mbps) 25.71
Max Upstream Observed Speed (Mbps) 10.9
Observed Date 2019-07-01

Other Offerings








Availability Date




VDSL Multicast -- -- -- Available -- --
ADSL Multicast -- -- -- Available -- --

Premise environment


Status
Bridge Tap U
VRI N
NTEFaceplate N
Last Test Date 28-06-2019

I have fibre currently, the fastest one but I see all options.

https://m.imgur.com/a/5lOEUjS

I think you will have to call the ISPs

In reply to a post by ukhardy07:

I have fibre currently, the fastest one but I see all options.

https://m.imgur.com/a/5lOEUjS

I think you will have to call the ISPs

Thanks.

I noticed that your images were on a phone so I tried that instead of the computer. Same result as previous, that I would be better with Faster Fibre, no Fast Broadband option.

Yes it looks like I will have to call, but unfortunately that will exclude me from online only offers. If I have no option except to pay full price for ADSL, I may be as well to stay on fibre if the price difference is minimal. At the moment I am considering Sky, Plusnet and NowTV although I believe NowTV is online only contact.

Yes this is strange. Generally ISP will honour the online prices via telephone and can often do little extras such as not charge for install. I would not expect the price to be more.

Price point wise TalkTalk is probably one of the cheapest options. Generally the service is the relatively the same on all mass market providers.

In reply to a post by ukhardy07:

Yes this is strange. Generally ISP will honour the online prices via telephone and can often do little extras such as not charge for install. I would not expect the price to be more.

Price point wise TalkTalk is probably one of the cheapest options. Generally the service is the relatively the same on all mass market providers.

Thanks.

It is not only the online price. I wouldn't expect they would honour or match potential cashback available via cashback sites which can vastly reduce the net cost.

I have had good CS from Sky and BT, but am wary of moving to an ISP that has a poorer reputation. How long have you been with TalkTalk and how have you found their CS?

Customer service is bad but not worse than BT in my experience.

Sky for me has been much better for CS.

Connection wise my Talktalk hub the latest gen has better range than sky�s q hub by a mile and was better than my home hub 6 marginally.

Edit to get the same range as my talktalk hub I have the sky q hub and 2 sky boosters... says a lot

Edited by ukhardy07 (Wed 03-Jul-19 13:34:41)