In reply to a post by cjgpers:

In reply to a post by PaulKirby:

I was told by the engineer and confirmed by BT where I was coming off the Copper line completely (had to pay the cease of line fee) due to its not even fit for a phone line, that when the FVA Service becomes active to just carefully remove and bring back the copper line to the BT-80 Junction box and just connect up the phone line from the ONT to the NTE5A Master Socket.

Where would I find the �BT-80 junction box�? And is it okay for the customer to remove these sorts of connection?

No, you are not allowed to touch anything up to the master socket.
Also any damages that you cause by touching that part or by your internal wiring may / will result in you being charged.

I was allowed to do so due to our copper line was soon to be disconnected at the exchange, and also other reasons.
It was just a 5 minute job if that.

But if you was still wondering what the >> BT80-B << looks like.

There are places that you can buy them from, I have always got mine free when I have needed them

Paul

Edited by PaulKirby (Thu 26-Sep-19 20:18:55)

In reply to a post by Zarjaz:

You might not have a BT80 or it�s equivalent in your set up.

Yeah when we moved in here many years ago all we had was that brownish box with that old Jack plug in it that the old phone connected to.

Paul

In reply to a post by PaulKirby:

No, you are not allowed to touch anything up to the master socket.

Yes, that's what I thought, so was surprised when you said that's what you did. My copper line comes in underground straight into the master socket via the ducting that's blocked.

Anyway, I think I've found a solution, in lieu of being able to get hold of a VRI Isolation front plate. Unless anyone knows where I can buy a NTE5C VRI Isolation front plate?

Insulation tape across the top connectors of the plug on the front-plate that plugs into the test socket on the back plate. That isolates the main incoming copper line from the front phone socket and extension sockets, but still keeps the main phone socket connected to the extension sockets.

Now I will be able to take the phone line from a VOIP ATA into the extension socket at the front of the house (next to the OR ONT), and still have an POTS phone plugged into the main socket at the back of the house that can use the VOIP service.

Edited by deleted (Fri 27-Sep-19 09:17:11)

In reply to a post by cjgpers:

Openreach were out today to pull fibre through from the pavement box to our house. They found that the nice new ducting that our copper phone line runs in is totally blocked, depite only being 2 years old!! They tried rodding, it, etc. but without any success. The ducting runs to the back of the house where the master socket is.

So instead they're going to run a new duct to the front of our house, which means it will be nowhere near the existing master socket.

A quick followup question. Our FTTP service is due to go live tomorrow, but Openreach still haven't been out to dig up the pavement, etc. to put the new duct in. So what happens tomorrow when BT turn up to install FTTP? If they can't, does my ADSL and landline service remain with my current provider (Sky), or is there a risk that I might end up with only a landline (from BT) and no internet?

In reply to a post by cjgpers:

A quick followup question. Our FTTP service is due to go live tomorrow, but Openreach still haven't been out to dig up the pavement, etc. to put the new duct in. So what happens tomorrow when BT turn up to install FTTP? If they can't, does my ADSL and landline service remain with my current provider (Sky), or is there a risk that I might end up with only a landline (from BT) and no internet?

Everything stays the same.

Even when the FTTP is successfully installed, it should not cause a cease of your ADSL/phone service. FTTP is completely separate, and you'll continue to pay for both.

If you want to cease the old line but keep your phone number, then you can transfer it to a VOIP provider: when the transfer completes, *that* will trigger a cease of both your landline and the linked ADSL service. (There may be penalties if you're still within contract, of course)

In reply to a post by candlerb:

Even when the FTTP is successfully installed, it should not cause a cease of your ADSL/phone service. FTTP is completely separate, and you'll continue to pay for both.

So why did I get a letter from my current provider (Sky) saying BT we�re taking over my landline and broadband service? I�m even more confused now.

That would be because you ordered a package that includes both phone and an FTTP service.

In reply to a post by MrSaffron:

That would be because you ordered a package that includes both phone and an FTTP service.

When I ordered from BT I wasn�t given the choice. I had to have their phone service with their FTTP service. Anyway, BT have now postponed the transfer from Sky, so hopefully I�ll still have Sky Talk and Broadband tomorrow.

How can I find out from Openreach when they�ll be back to do the work?

In reply to a post by cjgpers:

How can I find out from Openreach when they�ll be back to do the work?

Have you tried sending them a Twitter DM to @OpenreachHelp (Not a Public Tweet) and ask them what is happening, be polite, they will require your Address and possibly landline phone number, but I have had results from them using just the full address.

Paul

BT Consumer only currently sells phone with FTTP packages and live to remain that way.

Others do data only FTTP options