https://www.openreach.com/help-and-support/damage-he...

Google street view:
click here

Twitter they're very active on there.

Thanks Andrew, I will try the first option.

When I needed to speak with OR, I found that page and read it perhaps too literally. Since as it was damage done by OR (for safety reasons - drop wire repositioned to lower point on property) resulting in damage to fascia board and an annoying low drop wire, I used Option 1 + 1. So used Option 1 + 2 and got put through to OR's Solicitors...

Thanks again.

Cheers!

Its now been reported.

Thanks for that - the rest of the FTTP in the area looks fine, not sure what happened with that one.

In reply to a post by dect:

Its now been reported.

Yeah I just either email them with images of the issue or send the images to their Twitter Account via a DM.

Most of the reported issues are resolved within 24 to 72 hours depending on the severity of the issue.

Like the copper line junction box cover at the top of the pole was hanging off and rain was getting inside it, I reported it and it was resolved within 6 hours.

Paul

In reply to a post by kebabselector:

Thanks for that - the rest of the FTTP in the area looks fine, not sure what happened with that one.

Would be good if you could post back here when they have sorted it as it will give us an indication of how long they took.

Edited by deleted (Wed 29-Jan-20 17:30:23)

In reply to a post by PaulKirby:

Most of the reported issues are resolved within 24 to 72 hours depending on the severity of the issue.

Thats good to know.

Will do, I drive past it most days so will keep an eye on it.