If you are using a postcode for judging location then postcodes are very innacurate. Really you need to go and find the main cabinet which the location was provided by MrSaffron and then have a little look for the fibre twin - it won't be far away.

Edited by ian72 (Thu 18-Jun-20 16:24:47)

It seems not. .....
https://forums.thinkbroadband.com/fibre/t/4649144-re...

In reply to a post by witchunt:

DSLAM should be about 5 metres from the PCP.

It's nice if it is but it's not always the case. The PCP that I'm currently connected to is almost thirty metres from its associated DSLAM, which is on the opposite sde of the road and round a corner. You can't see one from the other.

The PCP does have a nice new live G.Fast pod which is a consolation

In reply to a post by caffn8me:

DSLAM should be about 5 metres from the PCP.

It's nice if it is but it's not always the case. The PCP that I'm currently connected to is almost thirty metres from its associated DSLAM, which is on the opposite sde of the road and round a corner. You can't see one from the other.
Mine is similar.

The PCP does have a nice new live G.Fast pod which is a consolation

Mine doesn't but at 450m from the PCP it wouldn't have been available to me.

Mine is about 5m appart but with a pole inbetween the two cabs.. And no G.Fast and i'm about 1500m away from it - queue 1mbit uploads

In reply to a post by jchamier:

Mine doesn't but at 450m from the PCP it wouldn't have been available to me.

That doesn't sound like a recipe for a fast connection

I've actually been poking around online this afternoon trying to find a cabinet as I've been asked to go and look at a property which allegedly has slow internet. It's on G.Fast and the BT checker reports a recently observed sync of 330/50. The last FTTC sync on the previous service was 80/20. The checker also reports a downstream handback threshhold of 330 so it's got to be incredibly close to the cabinet.

The technician from the contracted IT support company who visited a couple of weeks ago reported a downstream speed of 22Mbps and upstream of 20Mbps. I'm putting money on that being a wi-fi result and bad wi-fi being the root cause of all the reported issues

In reply to a post by Taras:

Mine is about 5m appart but with a pole inbetween the two cabs.. And no G.Fast and i'm about 1500m away from it - queue 1mbit uploads

I'd have real problems if my uploads could only go at that speed.

It happens, a lot.

What baffles me, is why CP’s can’t get the punters to carry out a few simple steps to rule this kind of thing out before shuffling the issue down to ‘the supplier’ ... by which point the punters are convinced it’s a line issue.

In reply to a post by caffn8me:

The technician from the contracted IT support company who visited a couple of weeks ago reported a downstream speed of 22Mbps and upstream of 20Mbps. I'm putting money on that being a wi-fi result and bad wi-fi being the root cause of all the reported issues

or old wifi gear.

In reply to a post by Zarjaz:

It happens, a lot.

What baffles me, is why CP’s can’t get the punters to carry out a few simple steps to rule this kind of thing out before shuffling the issue down to ‘the supplier’ ... by which point the punters are convinced it’s a line issue.

quite. I've had clients ask me wifi speeds, I always ended up doing it as a freebie.