In reply to a post by caffn8me:

In reply to a post by Taras:

Mine is about 5m appart but with a pole inbetween the two cabs.. And no G.Fast and i'm about 1500m away from it - queue 1mbit uploads

I'd have real problems if my uploads could only go at that speed.

Its become a painful limitation for me now. I'm on a side of a small valley and that limits wireless :|.

In reply to a post by caffn8me:

That doesn't sound like a recipe for a fast connection

Over about 8 years VDSL went from 60/10, but dropped to 40/3, so I jumped ship to Virgin, which has the variable latency you see on BQM graphs, but I'm getting a solid 20 Mbps upload. Thankfully I made the change before this pandemic, as I've been in non stop web calls since - and the old 3 to 4 Mbps upload would have meant "no video".

The technician from the contracted IT support company who visited a couple of weeks ago reported a downstream speed of 22Mbps and upstream of 20Mbps. I'm putting money on that being a wi-fi result and bad wi-fi being the root cause of all the reported issues

That does sound like it! Living in a flat, I've given up with 2.4GHz, especially with everyone at home, but I hit my first problem with 5GHz, someone else's router on my channel. Easily solved, but means some (really cheap) TV streaming kit (e.g. NowTV stick) can no longer see my 5GHz network.

In reply to a post by caffn8me:

I'd have real problems if my uploads could only go at that speed.

I'd be looking at external cellular solutions, but in this pandemic my two providers have dropped download speeds a massive amount, one has gone from averages of 130 Mbps to 28 Mbps, and the other from 70 Mbps to about 15 Mbps. Its all these people at home!

Sorry, I was being specific to the OP's cabinet

Edited by witchunt (Thu 18-Jun-20 20:58:08)

That's got 7 on the end not 5 !.

In reply to a post by Zarjaz:

It happens, a lot.

What baffles me, is why CP’s can’t get the punters to carry out a few simple steps to rule this kind of thing out before shuffling the issue down to ‘the supplier’ ... by which point the punters are convinced it’s a line issue.

I think a lot of punters are so convinced it's a supplier issue that they don't even bother to go through the tests but say they have.

In reply to a post by Taras:

or old wifi gear.

Brand new Smart Hub 2 - but in an area that's likely to have lots and lots of neighbouring wi-fi routers. I haven't been to have a look yet but am more than a bit curious how the wi-fi gets around the house as it's properly enormous.

In reply to a post by witchunt:

Sorry, I was being specific to the OP's cabinet

Gotcha

In reply to a post by jchamier:

That does sound like it! Living in a flat, I've given up with 2.4GHz, especially with everyone at home, but I hit my first problem with 5GHz, someone else's router on my channel. Easily solved, but means some (really cheap) TV streaming kit (e.g. NowTV stick) can no longer see my 5GHz network.

I've given up on 2.4GHz at home too except for an old Raspberry Pi which I use as a Volumio player. It's in the bathroom about four feet from an access point and just about copes. I'm a good neighbour and have the power on 2.4GHz turned down to low.

Nah, that's PCP 5