In reply to a post by Icaras:

I can’t claim to know all of the lingo regarding leased lines. But IF tails means the final fibre going into a building Sky don’t have that and neither do TalkTalk. They’d both be using Openreach.

Let’s use the right company names here so that people can answer your questions properly. If you mean Openreach then say Openreach, if you mean BT (the ISP) then say BT. Throughout your posts you’ve said BT.

Sorry, you're right, I meant Openreach EAD line. When I spoke to TT they seemed to imply it was their own line, but seems that's not right.


I suppose my question really boils down to: am I better contracting from a reseller or a smaller off-net network, where they may be more responsive, or directly from a big supplier who I can hold to account for the performance of their directly-owned line?

I got a cracking quote from SSE for 1Gb, even better than TT. But can't find much info on how good their network and CS is. Does anyone have any idea?

I've been given now a higher budget, and I was thinking whether to go for full resilient fibre (R02), but it's actually working out more than double a normal line. I'm still dithering about whether to rely on the VM cable connection, bearing in mind hopefully a move to DOCSIS 3.1 and 1Gb. But not sure if there's any co-dependance on Openreach anywhere, or for that matter whether SSE or TT use VM's backhaul.

In reply to a post by techeasy:

I got a cracking quote from SSE for 1Gb, even better than TT. But can't find much info on how good their network and CS is. Does anyone have any idea?

If you're going for the full 1Gb and won't need any changes, you should be good. The only part where SSE seems to fall down in our experience is where you need changes made, i.e regrades which can take an awfully long time compared to others.

Matt