For option 2 I am pretty sure it would breach contract - Openreach are responsible for everything up to and including the ONT. No-one should be doing anything with that except for Openreach.

Picking up on the length of the fibre cable, am I right to understand as someone said a CSP will be fitted or made externally and a futher cable attached to that which will run inside the premise itself?

That should be right ... but as has been highlighted on this forum, it seems not all OR staff are ‘up to speed’ on the new techniques.

Had it installed this morning, supplied Nokia ONT and have to say a very tidy installation.

Now what puzzles me is the difference in speeds using BT Smart Hub 2 and my Orbi WIFI. On the former speeds don't go above 490Mb dl with around 50Mb ul. Yet using my Orbi wifi in place of the BT router it reaches the speeds expected around 850Mb dl and 110Mb ul, I wonder what the cause of that is?

I was surprised to see even when connected to ethernet on the satellite of the Orbi achieving in excess of 800Mb dl, I might get away with not needing to run an ethernet cable after all.

SH2 firmware has a bug, there is a fixed version around,

Reset to factory defaults for the SH2 can sometimes clear the problem

In reply to a post by MrSaffron:

Reset to factory defaults for the SH2 can sometimes clear the problem

That was one of the first things I did, doesn't seem to have made a difference. I'll leave it overnight to see if the firmware updates and take it from there.

Has many others had issues with SH2?

In reply to a post by AyeUp:

Has many others had issues with SH2?

Plenty on the BT Forums mate, A decent third party router seems to be the answer until the SH2 gets a fix.

Yep, SH2 stuck at 50Mb up. Using a TP-Link C9. Works fine.

Well if Openreach are going to be picky about where and where not they will put ONT's you can't blame people when they go to fs.com get an APC coupler and length of simplex APC SC fibre and then spend more on the postage (to give you an idea of how cheap this stuff is) and move the ONT to where they want it.

In reply to a post by nicknack101uk:

Yep, SH2 stuck at 50Mb up. Using a TP-Link C9. Works fine.

Yeah that is why I decided to get the MikroTik Tik RB4011iGS+RM, I have had nothing but issues with BT's hubs, no place to report issues with and even the new replacements had the same issues.

My MikroTik router has a huge community and issues get resolved rather quick or a work around is provided until an update is released.

Paul