In reply to a post by dect:

In reply to a post by WFHonCopper:

In reply to a post by dect:

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How does your current telephone\broadband service get from the pole (with the CBT's attached) to your property? is it directly buried cable, ducted or overhead via additional poles.

The latter - overhead.

Are the intermediate poles (between CBT pole and your property) less than 67 metres apart?

Yeah, nothing like that far apart.

In reply to a post by WFHonCopper:

In reply to a post by dect:

In reply to a post by WFHonCopper:

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The latter - overhead.

Are the intermediate poles (between CBT pole and your property) less than 67 metres apart?

Yeah, nothing like that far apart.

Unless I've missed something distance doesn't appear to be an issue (assuming your property is 300m from the CBT via the existing poles) using one of those special kits Zarjaz spoke about.

Some other factors we don't know are how many of those ports on the 4 port CBT are lit (e.g. connected up to the splitter) and how many of your neighbours have fttp showing on the DSL checker.

Edited by deleted (Wed 26-Aug-20 14:46:23)

any chance of some photos at least from your house to the pole that has the cbt and this box. Only suggesting this because we, i think struggling to see the issue(not your fault but there must a reason for the db flagged as it is )

In reply to a post by dect:

Unless I've missed something distance doesn't appear to be an issue (assuming your property is 300m from the CBT via the existing poles) using one of those special kits Zarjaz spoke about.

Some other factors we don't know are how many of those ports on the 4 port CBT are lit (e.g. connected up to the splitter) and how many of your neighbours have fttp showing on the DSL checker.

Thanks - do you think then the issue is that the special kits aren't being made available for standard installs?

Looking around at some other outlying properties nearby which I reckon are similar distances from a CBT as I am, I can see many are FTTP eligible in the checker, so either fibre has been run closer to their houses or the 350m overheads are being made available... Reckon the lady who told me I was served from a different pole and needed to dsiconnect/reconnect was onto something? Why do they insist that the fibre and copper need to take the same route does anyone know?

I don't suppose there is any way for me to tell how many of the CBT ports are lit?

Other properties along this private track are > 360m from the CBT and all show as fibre not available in the checker.

In reply to a post by Taras:

any chance of some photos at least from your house to the pole that has the cbt and this box. Only suggesting this because we, i think struggling to see the issue(not your fault but there must a reason for the db flagged as it is )

Sure I'll grab some in a couple of hrs after work. Just pictures of the poles?

just the route of the box that splits in two directions, only asking for you do this, so that it eliminates anything that you may have missed or missed described, and thats easy to do.

As for the cbts being used, you will see a cable plugged in and the protective cap dangling.

If others on the private track cannot order then suggests possibly a way leave issue, i.e. may be way leave granted for repair of existing copper, but install of fibre is yet to be granted or was refused

Why do you need to know how many ports are lit ? For someone ‘learning the lingo’ you appear to be picking up some work specific slang ??

The kits are used as and when, with , I believe, no additional cost to the customer.

In reply to a post by Zarjaz:

Why do you need to know how many ports are lit ?

Sorry, I think thats my fault as I raised an unknown factor with the OP about how many ports are lit and how many fttp enabled properties adjacent to the CBT's.

In reply to a post by MrSaffron:

If others on the private track cannot order then suggests possibly a way leave issue, i.e. may be way leave granted for repair of existing copper, but install of fibre is yet to be granted or was refused

I agree, sadly I don't think its a database error as the CBT's are located at the beginning of a private track, a fair way down that track there are several properties located so surely if Openreach wanted to fttp enable those properties they would have located the CBT's on the existing poles on that private track rather than at the beginning.