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Standard User deleted
(deleted) Tue 01-Dec-20 13:47:30
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Re: Fibre Issues - New Home


[re: sheephouse] [link to this post]
 
Thank you all for your replies.

Sadly working in Local Government there's not a chance my employer would pay for anything, let alone anything expensive!

I have never heard of Gigaclear before, just done a search and unfortunately not available in the area, though I have registered interest - thank you for the suggestion.

Interestingly, Vodafone and TalkTalk are both showing on their website that I can get fibre with them (at the moment - though too early in our purchase to actually order) - is it possible that they have open ports not being used? I don't understand why some can offer it and some can't? Or would that be another case of put an order in then all of a sudden they can't offer the product?

All of this is so frustrating - the price you pay for rural living I guess. I am exploring other options too, 4g routers etc., which whilst not ideal, may have to suffice!
Standard User ian72
(eat-sleep-adslguide) Tue 01-Dec-20 14:24:46
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Re: Fibre Issues - New Home


[re: deleted] [link to this post]
 
I suspect Voda and TalkTalk haven't done the onward check of capacity and that they would probably end up putting you on ADSL until a fibre port became available.
Standard User APTMAN
(member) Tue 01-Dec-20 14:34:03
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Re: Fibre Issues - New Home


[re: jpm] [link to this post]
 
In reply to a post by jpm:
Do you know many people who have multi-thousand pound FTTPoD or leased line installations paid for by their employer?

Yes thank you I do, and they all work for very good firms.


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Administrator MrSaffron
(staff) Tue 01-Dec-20 15:15:03
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Re: Fibre Issues - New Home


[re: APTMAN] [link to this post]
 
And how long did all these people have to wait from start of process to having FTTP up and running?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User chrisdev
(learned) Tue 01-Dec-20 18:30:27
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Re: Fibre Issues - New Home


[re: deleted] [link to this post]
 
Couldn't you just have the current owners change the name on the bill and swap over the direct debit details with the ISP? I'm sure the vendors would be willing to play along if they thought it was going to affect the sale.
Standard User Fastman3
(member) Tue 01-Dec-20 19:29:22
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Re: Fibre Issues - New Home


[re: deleted] [link to this post]
 
TJM87

please can you confirm if this a new home for you or a new home as in a new developement - if this is a new development it is liley that anumber of your fellow buyers of neigbouring properties migth be in the same scenario is the developer still on site
Standard User ukhardy07
(knowledge is power) Tue 01-Dec-20 22:15:37
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Re: Fibre Issues - New Home


[re: deleted] [link to this post]
 
Typically you would place an order, some ISPs will be upfront and not allow you to place a fibre order. Talktalk often will place the fibre order and check availability after, retry a few times before offering you ADSL until a port becomes available.

This has been a challenge in the past with talktalk where they won’t allow an upgrade in your first 3 months of service so people end up stuck on ADSL despite a port becoming free. I’m not sure if this has changed. I’d be cautious of taking an order with them for this reason.

The waitlist isn’t really used, it’s a case of seeing it’s available, and placing your order ASAP.
Standard User ian72
(eat-sleep-adslguide) Wed 02-Dec-20 08:58:57
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Re: Fibre Issues - New Home


[re: Fastman3] [link to this post]
 
Original post answers your question:
I had a look on the Openreach website and it shows fibre isn't available yet, but is starting to be rolled out. In a panic, we then contacted the sellers through the estate agent to see what they do internet wise, and they have told us (with a speed test for evidence) that they get fibre through BT at about 70mbps.
Standard User APTMAN
(member) Wed 02-Dec-20 10:02:38
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Re: Fibre Issues - New Home


[re: MrSaffron] [link to this post]
 
Re...And how long did all these people have to wait from start of process to having FTTP up and running?


Think they are on least lines though one maybe FTTP/od, but will ask when I see them, I am 'Shielding' so not sure when that will be.

Edited by APTMAN (Wed 02-Dec-20 10:05:16)

Standard User jabuzzard
(committed) Wed 02-Dec-20 10:07:04
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Re: Fibre Issues - New Home


[re: chrisdev] [link to this post]
 
In reply to a post by chrisdev:
Couldn't you just have the current owners change the name on the bill and swap over the direct debit details with the ISP? I'm sure the vendors would be willing to play along if they thought it was going to affect the sale.


I think this is probably the safest option. You would have to be a pretty small minded seller not to cooperate. You might not be on your preferred ISP but unless you want a static IP address or IPv6 they are all much of a muchness in terms of performance.

One thing is to post the exchange and cabinet number that you would be on and someone on the forum might be able to tell you if/when any cabinet upgrades are scheduled.
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