In reply to a post by j0hn83:

IMO none of the current big POTS landline providers will offer VOIP over someone else's broadband and well leave that to dedicated VOIP providers.

Just as now really since Ofcom stopped them advertising the unbundled products with small print about line/call costs.

I think Plusnet may still be willing to provide (new connections of) broadband on BT Consumer lines. I was able to migrate my line away from BT to Pulse8 when I was on Plusnet FTTC.

When I moved home, I took the opportunity to migrate my number to A&A and allowed BT to allocate a new number for the new line. I’ve never given the BT number to anyone, but the line is active and I can use it if the VoIP is ever unavailable. Thankfully it didn’t affect the cost of the BT broadband, and in the two years since moving I have not had any downtime so paid nothing for calls on that line.

I’m using a Fritz!Box 7490 for VoIP, paired directly with a set of Grandstream DECT phones. The Fritz!Box is configured to sync the phonebook with iCloud, so I get all my contacts on my iPhone automatically appear on the DECT handsets to the benefit of caller ID. It’s a great solution, if only because my family has no idea: it just works!

when you say the fibre tails are hanging on the poles, does that mean that the infrastructure is not yet fully connected and working. have any neighbours already got a fttp connection

It's all terminated on the poles ready for them to cable up the houses. BT and others recognise the address and will accept a service order but to my knowledge none of the immediate neighbours serviced by that pole have yet done so.

OK when you said hanging on the poles I thought you meant just coils of cable. so you have a CBT at the top of a nearby pole that the service will be connected to

Edited by threelegs (Mon 21-Dec-20 15:18:28)

One reason the developer didn't get BT to do an install when he was building is that he didn't want a pole. For some reason it didn't occur to him to lay a duct for Openreach when he got the other utilities in.

In reply to a post by cng1:

One reason the developer didn't get BT to do an install when he was building is that he didn't want a pole. For some reason it didn't occur to him to lay a duct for Openreach when he got the other utilities in.

I'm confused.
Previously you said..

For reference Openreach recently installed FTTP to the area, the fiber tails are hanging on the pole in the street and they recognise the address as being one they can install to.

Where is the pole with the fibre tail situated in relation to your property?
How far is it and can a single length of cable reach your property without any additional poles being needed?

If you search the address on https://www.broadbandchecker.btwholesale.com/#/ADSL does it show WBC FTTP available?
If so at the bottom does it say anything about FTTP network service information? overhead/underground or anticipated issues?

For example my property states

Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG Feed Not Evaluated.

Where is the pole with the fibre tail situated in relation to your property?
How far is it and can a single length of cable reach your property without any additional poles being needed?

The pole is in the street outside the property, perhaps 10-15 meters away. The builder didn't want an overhead cable coming into the property from the pole - why he didn't lay a duct instead is lost in the mists of time.

If you search the address on https://www.broadbandchecker.btwholesale.com/#/ADSL does it show WBC FTTP available?

Yes, it is available. In the details it notes:

The premise/line is associated with exchange which is NOT part of current fibre priority programme.

The premise/line is associated with exchange where WLR is not withdrawn.

The premise/line is associated with exchange where SOADSL service is restricted.

Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential OH Feed potential Line of sight problems.

FTTP is available and a new ONT may be ordered.

Looks like any new Openreach service will be provided overhead from an existing pole, is there a tree between the property and the existing pole which could cause a line of sight issue?

Edited by deleted (Mon 21-Dec-20 22:17:24)

Potential line of sight problems doesn't sound great. Your property will indeed be fed overhead.
They wouldn't install the final drop from the pole to the property until a service was ordered so the builder never had anything to worry about there.

Does it look like there could be any issues going in a straight line from this pole to a high point on your property?
I've seen random line of sight warnings before with absolutely nothing in the way.

My property says UG feed not evaluated, despite me having FTTP installed already. It should say something along the lines of UG proven clear.