As I understand: A BT/OR Technician arrives with everything. He runs the drop from pole to house, then does the internals connects together and walks away.

The alternatives include where one arrives and does the feed to the house, either from cabinet or pole and could be over or underground. Then once complete a second arrives - maybe days later and does the internals.

There are also in some cases a survey required too.

In reply to a post by Jim5457:

This is probably a silly question but what is a 1 stage install?
Thanks again, this is helpful!

A 1 stage install means they will come install the fibre during a single visit, usually on the day of activation..

A 2 stage install will see them come and survey the job and do any necessary external work, with the final bit of work being done on activation day.

In reply to a post by MHC:

I am wondering about it too, and need to call order management to discuss.

Internal conduit is in place, so if OR can provide ONT and internal fibre, easy enough to install and then installation will only require work outside.


Or if not, they can provide the new handset for the VOIP and migrate that across as a minimum.

Reading the ISPReview article today and the statement from OpenReach, it looks unlikely they will install your FTTP in the immediate future.

https://www.ispreview.co.uk/index.php/2021/01/openre...

Edit: actually you will be an "in flight" order and it might go ahead. Although they say it may not.

Hard luck to anyone looking to order soon.

New installs for ultrafast broadband products (FTTP, Gfast and SOGfast) will be pushed back to 1st March 2021 onwards, although an escalation process will be introduced to help tackle cases where the end customer has no existing broadband service or is receiving a service of less than 30Mbps (to help support home working and schooling).

— Many existing (inflight) orders will continue, except for those orders where the customer has an existing broadband service with Openreach above 30Mbps (these will also be delayed to 1st March onwards).

Edited by j0hn83 (Wed 06-Jan-21 15:11:15)

Currently have 70+Mbps so, potential for postponing it if OR insist on coming inside.

I was shielding during the previous lockdown so I would be asking the same of them as they are of me. However, it could be achieved without them entering the property either.

Or at least send me the handset and I can migrate voice.

In reply to a post by j0hn83:

In reply to a post by Jim5457:

This is probably a silly question but what is a 1 stage install?
Thanks again, this is helpful!

A 1 stage install means they will come install the fibre during a single visit, usually on the day of activation..

A 2 stage install will see them come and survey the job and do any necessary external work, with the final bit of work being done on activation day.

I'm listed as a '1 stage' install, but OR came out to check pole and distance to house, I was told this was happening, but didn't need to be in , and no appointment was made. He checked pole, which is labelled as do not climb, and 'wheeled' distance to house.

Thanks all, that's very clear. I've got a good 60Mb+ FTTC link at the minute so I think I'll just be a bit patient and wait until March then. That should also increase the likelihood of cheaper providers/offers coming online with a bit of luck.
Thanks again!

Jim

In reply to a post by MHC:

However, it could be achieved without them entering the property either.

Normally Openreach will insist on installing the ONT themselves, as it's their equipment and their responsibility.

If they let you do it, you'd have to pass out the barcode so they could scan it, which is part of the process of activating the ONT.

Not too much of an issue though - these "strange times" need amended work practices to allow things to continue. A split install during lockdown means one less in te backlog once everything eases up.

To make things even easier you could consider putting the screws on the wall ready for the ONT.

Both the latest Huawei and Nokia ONT have the same fixing points, 60mm from centre to centre horizontal for the screw holes and a max of a 4mm screw thread and the head needs to between 6mm and 8mm.

Already have the dimensions, just that it is going where the current Master is located.

Have both Csk and Cap head screws ready to use