Thank you all for your help - I will try going down the route of asking the sellers to transfer to us - though thinking about it, the property they are moving to is in the same village, so they may well come under the same cabinet!

Failing that I guess it's a matter of wait and see.. hopefully we will catch something.

If anyone can tell if there are any upgrades planned then that would be great, the exchange is Cumnor - cabinet 9.

Unlikely to be successful as they may well want to retain their number!

UNO mentioned "Working Line TakeOver" - might be worth exploring to see if it will work.

I cant see being at capacity so any availability issue is going to be temporary

You might be shielding but surely you can use your ultra fast FTTPoD/ Leased Line to contact them and ask them - I don't think Covid-19 travels over optical fibre

In reply to a post by Squirrel:

You might be shielding but surely you can use your ultra fast FTTPoD/ Leased Line to contact them and ask them - I don't think Covid-19 travels over optical fibre

I am on ADSL2

Wondering if you ever resolved this?

We have just had an offer accepted and are in exactly the same boat, albeit with Sky instead of BT. The current owners are moving within the village, but I THINK their new place is served by a different cabinet so really hoping there turns out to be an easy solution!

Thanks!

In reply to a post by TJM87:

Hi all,

My wife and I have recently had an offer accepted for a new home, and currently going through the motions re mortgage and solicitors etc. Whilst that has been going through, I have been looking at internet options and have hit a bit of a stumbling block - the new house is in a relatively rural area, a small village a few miles outside of Oxford, and the internet options aren't great.

I had a look on the Openreach website and it shows fibre isn't available yet, but is starting to be rolled out. In a panic, we then contacted the sellers through the estate agent to see what they do internet wise, and they have told us (with a speed test for evidence) that they get fibre through BT at about 70mbps.

I did a search on the BT Wholesale search and it shows the local cabinet is FTTC enabled, though there is a waiting list. I assume therefore that the Openreach site is incorrect, and that the cabinet is full? I have called BT too who have said this property does currently have fibre available, but the houses either side don't, again leading me to believe the cabinet is full.

My question is, if we move into this address and order through BT, as there is already a fibre line, will we be ok? Is there any way someone else could hijack that and we end up with ADSL at 2mbps? The guy at BT described it as a parking space, which makes sense but also does worry me - how many times have you had your indicator on but someone else has jumped in to the spot! I have asked BT this exact question, and they got very cagey.

Is there anything we can do to ensure we get fibre? Is the fact there is an open line there enough, and if we order before the sellers cancel enough to secure the line? Probably all sounds quite petty but what with working from home nowadays (and my many smart home products!) fibre is a must.

All seems very odd what with the Openreach website showing as not available in general - perhaps fibre is new to the area, I don't know - but any helps or tips would be greatly appreciated (to note, I do have an outstanding call open with Openreach to see if the cabinet - which is cabinet 9 in Cumnor - will be upgraded, so time will tell on that).

Thanks!

Post deleted by kitcat

bananna

See UNO's post, Take over the working line, this will keep everything as is ( the line can be renumbered if required then or later) except the person being billed.

Just make it a condition of the sale that the seller does not cease the line!.

What happens if the previous owner does a house move of the line - usually house moves can be done at no cost so when moving home it would be pretty common to initiate a house move which would automatically cancel the old service.

You would have to include this, as said above, in the conditions of sale.

Essentially it’s a negotiable aspect of the sale and the existing owner may want to be reimbursed for this.