This is really helpful. So am I correct in the following question (just want to check what I am asking...)

Dear x
[some kind of context]
Please can you confirm what options you were given when it came to connecting the properties on the plot? As I understand it, FTTP should have been made available at little/no cost by Openreach for new builds?
[say something about the remaining plots being difficult to shift]
[Sign off]

...just an update - so apparently, according to the first house - there was no copper connection at all. The developer bought a plot with 1 house on it, and turned it into 4. None of the houses have any existing connections (ie all houses need new copper cabling running to them).

Would this be an area for leverage do we think?

You need to use an image hosting site and just provide a link.

Ah! ok.Results here

That is a little different to what you posted though:

It says that it’s on cabinet 2 and lists FTTP as available but adds in the notes that FTTP is not available to the premises as it’s not on the roll out programme.

It says that FTTPoD - ON DEMAND is available and the notes don't mention the roll out.


It could be that the BT system is not up to speed yet. Are the houses either side of the plot being connected to FTTP?

I would certainly progress with the developer, and in parallel, perhaps an email to the CEO of OR pointing out that houses either side (if that is the case) but you and the others are being missed - asking why the discrimination.

In reply to a post by crdrummond:

Apologies for the slow response! I know how to take a screen shot on my mobile, I just couldn't figure out how to paste it to a post
I'm now on my laptop and still can't - there doesn't appear to be an option to attach files?!
(I'm not usually this thick,...!)

Yeh this forum software is....errrr a bit 2004 (just kidding Mr Saffron)

You need to upload and post links from an image hosting website like:

https://postimages.org/

https://imgbb.com/

etc etc.

In reply to a post by crdrummond:

...just an update - so apparently, according to the first house - there was no copper connection at all. The developer bought a plot with 1 house on it, and turned it into 4. None of the houses have any existing connections (ie all houses need new copper cabling running to them).

Would this be an area for leverage do we think?

Sounds like a developer who has dodged their utilities connection responsibility

In reply to a post by Pheasant:

Sounds like a developer who has dodged their utilities connection responsibility

I wonder if they have installed electricity, gas and water?

Yes - but the key is, what is the legal requirement? Cos that is what we can hold them to...:

Best ask your conveyancing solicitor, should be in the sales particulars (if your in England in the property information form TA12, connection to utilities and services) Did they not check / confirm this with you?