Our experience is not good, but probably more to do with OpenReach than TTB.

Ordered in November and progress is soooooo slow, although we are now close, we have a solid PON light on the ONT now and an engineer due this morning.

John

Thanks John. I agree that sounds to me like a new service commissioning issue with Openreach. Not really a TTB service problem so much.

Hope they get you up and running soon.

I'm now with TTB. What can I say, it works without problems, even with 'Kowboy Comunications'
being sub contracted by OR to fit it.
The order went through quickly, but initial date was mid january and I turned this down as CV-19 was rife at the time, was rescheduled for 8 weeks ago.

In reply to a post by burble:

I'm now with TTB. What can I say, it works without problems

Thank you. Appreciate your feedback. I guess its quite early days in your service, so you wouldn't / shouldn't have experienced any fault reporting and fix response times etc.

I am hoping to get some other folks views with an existing FTTP service, to compare against, as it would be interesting to benchmark how the TTB service compares to their incumbent / previous FTTP provider.

Unfortunately, I think it's going to be hard to get a statistically significant sample of TTB FTTP users here. It will be more difficult again to find a significant sample who've had a fault, and can report how well it was resolved. And yet more difficult again if you're asking for significant numbers for other providers as well to compare against.

Perhaps somewhere like Trustpilot might be a better bet (although it may be skewed towards people with complaints)

I personally rule out TTB because they don't do IPv6. Apart from that, it seems like their FTTP product is sensibly priced, even including the small extra charge for a static IP.

In reply to a post by candlerb:

Unfortunately, I think it's going to be hard to get a statistically significant sample of TTB FTTP users here. It will be more difficult again to find a significant sample who've had a fault, and can report how well it was resolved. And yet more difficult again if you're asking for significant numbers for other providers as well to compare against.

Perhaps somewhere like Trustpilot might be a better bet (although it may be skewed towards people with complaints)

I personally rule out TTB because they don't do IPv6. Apart from that, it seems like their FTTP product is sensibly priced, even including the small extra charge for a static IP.

Yeah, doubt I'll get anything resembling statistically significant. The word of a couple of ex Cerberus folk would do though. Don't really need IPv6, so that's fine.

Just noticed they announced a "back to business" sale yesterday; a 3 months free offer on new subs. So on a 2 year deal the Business Full Fibre 900 tier with static IP that works out at an effective £52.45 before VAT over the term. It's tempting...