Yes agreed, like the digital TV switchover switchover, it wont necessarily be a seamless change for all customers.

Much like dTV switchover; customers will be expected to pay for any additional equipment /changes needed to keep using the service (as they have been used to) after the changeover - like the concept of "voice re-injection" (where supported by CP) and customer wants to keep using their internal cabled extensions operational after the retirement of PSTN, then changes needed would be at the customers risk and cost. I can't see BT or any other CP agreeing to gratis site visits across the board, just to do that.

In itself isn't a huge deal, but there are little nuances like this, where the specifics of the voice service of today, wont just work as it does after PSTN is retired. There are many benefits of VoIP, but here are also some pitfalls too.

In reply to a post by candlerb:

In reply to a post by Michael_Chare:

It is more complex than that if there is more than one wired phone.

And in the digital TV switchover, some houses required their external antenna to be replaced.

At least changing the NTE to do voice reinjection doesn't require climbing on the roof

Crystal Palace (London) stayed Group A, I always wondered if this was because London is the centre of much political power.

Is there a new filtered face plate to make it easier to connect extension wiring to a router VOIP port?

In reply to a post by Michael_Chare:

Is there a new filtered face plate to make it easier to connect extension wiring to a router VOIP port?

Yes - for NTE5c anyway.

https://www.openreach.co.uk/cpportal/content/dam/cpp...

In cases where additional devices on home extension wiring need to be fed by the ATA, a special cable is needed to connect the ATA to the voice re-injection socket on the NTE5C SOGEA faceplate (see section 4.4.1). This SOGEA faceplate isolates the voice reinjection voltage from the Openreach network and is required to give reliable service from the ATA on analogue devices."

EDIT: see also https://www.ispreview.co.uk/index.php/2017/07/bt-who...

Edited by candlerb (Wed 08-Sep-21 12:12:02)

In reply to a post by candlerb:

In reply to a post by Michael_Chare:

It is more complex than that if there is more than one wired phone.

And in the digital TV switchover, some houses required their external antenna to be replaced.

At least changing the NTE to do voice reinjection doesn't require climbing on the roof

Funny enough a friend asked me about his DTV in 2017, he had rented the house out for many years but decided to move back there and couldn't get all the channels. For us on our transmitter you needed a large wideband aerial to get channel 5 in 1997, and also to get full range of channels on digital switch over which was 2011 around here. Turns out he still had the original band A aerial, for 20 years his tenants had not had the full range of channels.

thanks, all done now ... the confirmation email actually stated:

To change the number displayed on outgoing calls to your newly ported number you'll need to use the free Caller ID feature. The Caller ID feature can be added to your account in the Feature Store at: https://www.sipgate.co.uk/basic/feature-store/callerid

so we were on the right track